Application for IT Staff
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Education: 4
Experience: 10 years
Relocation: Yes - Internationally
Career Objective
Talented and accomplished Information Technology professional with extensive full background in Client/Server especially in client workstation support in Microsoft Systems and Network Management background.
Professional Experience
PROFESSIONAL EXPERIENCE
Jeraisy Computer & Communication Services June, 2002 to Present
Dammam, Kingdom of Saudi Arabia
Saudi Aramco Contractor
IT Technical Support
•Provide off shore and on shore support for end users in Microsoft Windows Environment.
•Configuration of workstation in Active Directory, MS Exchange Server.
•Managing network accounts such as creating & maintaining accounts and appropriates access to resources.
•Installation, maintenance and repair of computer, monitor, printer and other computer peripheral from hardware, software to network problem.
•Performed configuration of HP and Lexmark printers in network using JetDirect Card and TCP/IP. Also provides corrective and preventive maintenance of HP and Lexmark printer.
•Track and deploy Windows patch and update to maintain baseline of IT security standard.
•Troubleshoot and isolate network connectivity problems.
•Act as a help desk for user inquiry related to computer problem.
•Served as In House Technician in workshop.
Microcircuits Corporation March, 1995 to June, 2002
8728 Paseo De Roxas Makati City, Philippines
Senior Technical Engineer
•Responsible for project implementation, configuration, troubleshooting and repair of Client/Server.
•Performed numerous fault tolerance employment to ensure zero network downtime.
•Responsible for installation, configuration, manage and maintain of computer hardware and software
•Responsible for on board repair of microcomputers system’s part and peripherals such as motherboard, monitor, printer and other computer peripherals.
•Responsible in preparation, configuration and testing of computer and other peripherals and dumping the required software for demo and delivery units which is sold to customers.
•Provide training and update to sales engineer to enhance their knowledge on the product they support.
•Demonstrate use of systems and application. Generated a strong referral business through quality service
•Conducted in-house and client site training
Active Electronics Corporation January, 1994 to December, 1994
Novaliches Quezon, Philippines
Assembler/Technician
•Involved in assembling audio products like karaoke, amplifier, and TV. Also troubleshooting and readjustment of the assembled products which does not pass to the quality control section.
Eductation
Bachelor of Science in Electronics and Communication Engineering
University of the City of Manila
June 1987 to April 1993
Certification
CERTIFICATION
•Microsoft Certified Systems Engineer (MCSE) Windows 2000
MCSE ID # 2761663
•Microsoft Certified Systems Administrator (MCSA) Windows 2000
MCSA ID # 2761663
•Certified Compaq Service Engineer
ID # CSE0365102693
Additional Information
TECHNICAL SKILLS
Operating Systems:Windows 2000 (Server & Professional) Windows NT 4.0 (Server & Workstation), Windows XP/2000/98, Novell Netware 4.11. Microsoft Proxy Server 2.0, Microsoft Exchange 5.5/2000, Email systems (MS Outlook, Internet Explorer 6.x), Microsoft Office 2003/XP/2000/97.
Networking:TCP/IP, Ethernet, IPX/SPX, VPN client, Wireless, various protocols
Applications/Tools:LAN Manager, Norton Firewall and Ghost, McAfee/Norton Virus Protection Utilities, Dameware, NetMeeting, SMS
Hardware:Desktops, Workstations, Server, and Rack Server assembly and on board component level troubleshooting of CPU, Monitor, Printer, Power Supply, Scanner and other computer peripherals
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