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System Supporter/Software Developer


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Education: 5
Experience: 4 years
Relocation: Yes - Internationally

Industry Experience
4 years Information Systems/Technology

Career Objective

I am an experienced and ambitious senior associate looking for a challenging new role in the corporate environment. I aspire to work in an environment that inspires continual personal and professional development.

Professional Experience

Executive Technical Support (SAP), Petroliam National Berhad.(PETRONAS)
-Work with college to monitor SAP system and it is more 60 servers to ensure that users can access the system to perform daily tasks.
-Monitor SAP batch job to ensure the system performance is very hight.
-Conduct monthly maintenance for more 60 servers to ensure the system is not sudden shut down and the performance is high.
-Monitor oracle database running in Unix and connected to SAP to ensure the database is working and running.
-Stop and start SAP servers.

Executive Internal HR , Petroliam National Berhad (PETRONAS)
-Held key responsibility in handle tax issues for PETRONAS staff who go overseas to ensure the company pays tax and staff reimburses the company.
-Served as policy interpreter for staffs who are posted overseas. Explain to them what are their entitlement, ensure that they understand international posting package (cash and benefit).
-Manage expatriate and repatriate of PETRONAS staff.
-Work with group of team to develop terms and conditions for Sudan, Vietnam, Myanmar and Philippine office.

Executive People Policy Communication, Ptroliam National Berhad. (PETRONAS)
-Worked directly with Senior Manager of People Policy to develop Policy Handbook to be distributed to managers, to assist in managing people.
-Work with Senior Management to develop Communication Strategy for HR information.
-Develop communication kit for communicators, to be used to provide clarity, consistent and connection in their communication..
-Prepare standard feedback form for HR, to be used to evaluate the success of HR communication. And develop analysis tool for analyzing the feedback form.
-Play important role in global talent study, to study external and internal of global talent, analyze the data and develop talent sourcing strategy.

Eductation

Masters Degree in Software Engineer (MSE), Computer Science
University Malaya, Kuala Lumpur, Malaysia.
C.G.P.A 3.78

B.A. Degree in Information Technology
International Islamic University Malaysia, Kuala Lumpur, Malaysia
Concentration in Database Management 3.417 G.P.A.

Completion of Islamic Study and Arabic Language
International Islamic Center, Khartoum, Sudan




Certification

-Certificate of Acheivement: High Impact Presentations 2006
-Certificate of Achievement: Business Awareness 2006
-Certificate of Achievement: Interanal Communication Asia 2006
-

Additional Information

Computer: 2 years experience support SAP application in PETRONAS, bring the system down up, trouble shut problems, work with different operating system, NT, Window, and Unix, monitor the system.
-Able to write application program using Java, C++, and Visual Basic. Able to create database using Access, and DB2.
-Able to create web using HTML.
-Able to use Microsoft Office (Word, Power Point and Excel)
-Able to create Multimedia using Macromedia.
-Able to use (Window, Window Nt, Unix)operating system

Human Resource: 1 year and 6 months experience working in HR, knowledge about expatriate and repatriate, remuneration and company policy development and Policy Communication.

Communication: Able to communicate in three international languages English, Arabic and French.

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