Egypt Zones accountACCOUNT

Customer service representative. I am currently employed at Republic Bank limited as a customer service representative (three years experience)


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Education: 1
Experience: 3 years
Relocation: Yes - Internationally

Industry Experience
3 years Customer Service

Career Objective

My objective is achieve customer satisfaction 100% To ensure that the job is done in a most efficient manner without any hassles and delays and in so doing increase shareholder valve.To be a team player in a dynamic work environment.

Professional Experience

i HAVE BEEN EMPLOYED WITH REPUBLIC BANK LIMITED, SIPARIA BRANCH FOR THE PAST THREE YEARS AND MY PRIMARY FUNCTION IS TO PROVIDE GREAT CUSTOMER SERVICE TO OUR MANY CUSTOMERS. HOWEVER IN TODAY'S DYNAMIC WORLD OF WORK, IT HAS BECOME NECESSARY FOR ONE TO IMPROVE ON HIS OR HER SKILLS IN SO DOING, WE NEED TO FULLY UNDERSTAND THE EXTENT OF CUSTOMER SERVICE, THEREFORE, IT IS MY PERSONAL BELIEF THAT CUSTOMER SERVICE SHOULD EXTEND BEYOND THE BOUNDARIES OF THE BANK AND SHOULD EMCOMPASS THOSE WHO WORK IN OUR OIL AND GAS SECTOR. MY YEARS AT THE BANK HAS TAKEN ME THROUGH SERVICE EXCELLENCE SEMINARS WHERE WE UNDERSTOOD TO ADDRESS THE NEEDS OF THE CUSTOMER AND TO GO THE EXTRA MILE IN ATTAINING CUSTOMER SATISFACTION. IT IS MY BELIEF THAT, IF GIVEN A CHANCE TO WORK IN SUCH AN EXCITING ENVIRONMENT, I CAN MAKE AN IMPACT ON NOT JUST THE CUSTOMER, BUT THE SHAREHOLDER AS WELL. FOR IT IS ALSO MY BELIEF THAT WITH SATISFIED CUSTOMERS, ALSO COMES SATISFIED SHAREHOLDERS.

Eductation

I ATTENDED THE AVOCAT VEDIC SCHOOL, AVOCAT VILLAGE, FYZABAD, WHERE I WROTE THE COMMON ENTRANCE EXAMINATIONS AND PASSED FOR PALO SECO GOVERNMENT SECONDARY SCHOOL WHERE I ATTAINED SEVEN (7) ORDINARY LEVEL, GENERAL PROFICIENCY PASSES IN:MATHEMATICS, EGLISH, PRINCIPLES OF BUSINESS, PRINCIPLES OF ACCOUNTS, HISTORY, GEOGRAPHY AND SPANISH.

Certification

N/A.

Additional Information

I WORKED AS A MECHANIC PART TIME IN A SERVICE STATION SITUATE AT SOUTH OROPOUCHE.

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