Egypt Zones accountACCOUNT

System Analst


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Education: 4
Experience: 6 years
Relocation: Yes - Domestically

Industry Experience
4 years Computer Systems Analyst
2 years Customer Service

Career Objective

To contribute towards the growth and development of a dynamic organization where opportunities to grow both personally and professionally and where I can utilize my skills effectively & efficiently

Professional Experience

A M MOTORS (Vehicle Dealer for Maruti Udyog Ltd.)Malappuram, Kerala, India
Insurance Manager for Maruti Insurancecum EDP In-Charge.
Maruti Insurance is a nationwide tie-up between Maruti Udyog Ltd. & National Insurance Co. Ltd.Worked as a team leader, participating in formulating strategic objectives from departmental to individual level.
Product appraisal, market penetration and competitor analysis.
Performance appraisal on weekly and monthly basis to confirm that strategic target is achieved.
Coordinate and ensure good communication is maintained through out the sales.
Creating Targets and building sales pressure to every member of my team.
Analysing monthly performance.
Introducing new schemes and analysing the market reaction
Regular correspondence with Higher Authorities of Maruti Udyog Ltd. as well as National Insurance Co. Ltd. to sort out various issues.
Maintaining professional confidentiality and never disclose any secrets pertaining to the company.
Being a responsible person planning, co-ordinating and Get it self motivated.
Maintaining the online connectivity to the NATMAR Server uninterrupted as every procedure of insurance is done though online connectivity with the NATMAR Server
Lead a team, which includes Show room receptionist, Tele calling executives, Insurance Advisors, runner boys, Service Back Office executives, and Accident supervisors.
Communicate with Insurance surveyors and local authorities of National Insurance Co. Ltd on behalf of the company and Works manager relating to settlement of claims and remuneration from the Insurance company.
Regular correspondence with National Insurance Co.’s Regional Office Kochi and NATMAR, New Delhi, to sort out various issues regarding endorsement and reconciliation of cheques etc.
Attending meetings, seminars & training on behalf of the company.
Proficient in dealing with customer complaints
Preparing monthly reports and targets.
Maintaining a high standard of quality service at all times.
We have got 50+ computers connected to a single network and every one has to have uninterrupted connectivity to Maruti Server. I have been responsible for maintaining,CISCO router supported by WIPRO Computers
A Satellite receiver to connect to the Maruti Udyog Ltd. Server
A Broadband connection supported by BSNL.
A Nortel Contivity Virtual Private Network Tunnel

Eductation

Bachelor of Commerce Degree (BCom)
University of Calicut - 2000

Certification

CCNA (Cisco Certified Network Associate)
Cisco Sytems, Inc. Texas - 2001
MCSE (Microsoft Certified Systems Engineer)
Microsoft Corporation, CA- 2000
DCNI (D-Link Certified Networking Integrator)
D-Link India Pvt. Ltd. Goa- 2002
DCAOM (Diploma in Computer Applications and Office Management)
Institute of Human Resources Development for Electronics - 1996
Diploma In Export Management with specialisation in Exports of Marine Products
National Institute of Export Management, Chennai.
2000

Additional Information

Personal Information
Date of Birth February 14, 1978
Marital Status-Married
Nationality-Indian
Visa Status-Visit Visa,Expires on 7th August 2006

COMMUNICATION SKILLS
Eloquent in comprehending professional communication in English, Hindi and Malayalam.

EXTRA-CURRICULAR ACTIVITIES
Member of Calicut University team, which won 2nd price in the Inter University Shuttle Badminton Champioship, held at Pune, Maharashtra, during 1997-98.
Winner of 3rd Place in Calicut University Inter collegiate Shuttle Badminton Championship held at Trichur, Kerala, during 1996-97.
Captain of Govt. College Malappuram, Kerala Shuttle Badminton Team, for consecutive 5 years, during 1993-98.
Many times Represented Malappuram Distrcit Shuttle Badminton Team in State Level Competition.

References
Mr. SHAJIN MOHAMMED. SALES Manager, DAVIES GROUP
Mob: 0097150 – 5581052
Mr. JOUHAR BABU. Brand Manager, SIGNTRADE L.L.C
Mob: 0097150 – 2829581


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