Guest Relations agent with Japanses Language
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Education: 2
Experience: 2 years
Relocation: Yes - Internationally
Career Objective
Handle all reservations,blockings,check-ins and check outs concerning the VIPs’ and Hilton HHonors membership gests and ensures an agreeable stay for guests from all aspects.Prepare the VIP treatment requests and newspaper to all arriving VIP guests.
Professional Experience
As a customer care agent, I am responsible of handling any complaint that is facing the guest during his stay and offering a satisfying solution.
Also as Japanses language speaking I am able to contact wth Japanese people and to translate articls or faxes to from and to Japanses.
Eductation
Orouba Language School .1986-1990
.Pyramids Language School (Primary-Preparatory-Secondary) .1990-2000 Grade of
Thanaweya 3ama: 90%
. Bch. of Arts, Japanese department, Cairo University. .2000-2004
Graduation Grade: Very Good
.Obtaining scholar ship to Study in Takshoku
University in Tokyo 2002-2003 Scholar Ship
.Obtained the Toiffle certificate from the Japan foundation.
Certification
Obtained the Toiffle certificate from the Japan foundation.
Additional Information
During my stay in Japan I had the opportunity to wok several part time jobs gave me experience to deal with several kinds of nationalities
E.g.: Translation, Order Taker, bazaar shops and teaching English to Japanese children through a camp with English and American people.
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