IT / Telecommunication / Software Engineer / System Analyst
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Education: 5
Experience: 1 years
Relocation: No
Career Objective
To serve in a progressive organization offering job satisfaction, a challenging work environment and vast opportunities for career development based purely upon achievement and results.
Professional Experience
1.
Customer Relation Officer / IT Support Engineer
WorldCall Telecom Ltd.
June. 2005 - Till Date
RESPONSIBILITIES
Customer Relation Related:
o Management of all official function and operations.
o Management of WorldCall’s Bahawalpur Branch.
o Management of Customer Relations.
o CRM Management.
o Stock Management
o Dealing with customer’s, listening problems and give possible solutions.
IT Related:
o Providing support around LAN in Windows XP environment
o Troubleshooting HP, Dell desktop computers and IBM, Compaq Notebooks.
o Supporting and assisting end-users.
o Software & Hardware trouble shooting.
o LAN Setup (cabling, servers, PCs, Laptops, Xerox printers, switches, scanners, software, Security backup and restore, system tuning and optimizing).
2.
Software Engineer
Bilojix Software Solution
March. 2005 - May 2005
o System Analysis
o Design
o Software Development
o Leading and guiding team.
Eductation
Testimonial Year Board / University
MCS 2005 Islamia University, Bahawalpur with 77% marks.
B.Sc. 2002 Islamia University, Bahawalpur.
F. Sc. 1999 B.I.S.E., Bahawalpur.
Matriculation 1995 Federal Board Islamabad.
Certification
Testimonial Year Duration Institute
Office Automation 2001 2 months Microtech Institute Bahawalpur
Hardware Course 2001 4 months Microtech Institute Bahawalpur
Additional Information
DEVELOPMENT WORK
Academic Thesis & Development:
• Developed and designed a project of IUB ON NET using ASP.NET, VB.NET and SQL Server2000. In this project I have completed online IUB admission system, online test and online information about university.
Extra Practical & Development Latest Work:
School Database Management System (Army Public School & College, Bahawalpur Cantt).
Library Management System (Army Public School & College, Bahawalpur Cantt).
School Database Management System (Umm Al-Qura Public School, Bahawalpur).
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