Simon Emil Bishay resume

Computer: Very good command at MS DOS, Windows 95/98, windows Millennium, Windows NT (workstation & server, Windows 2000 (professional & server), Windows XP, MS Word, Excel, PowerPoint, Microsoft Outlook (97, 2000, XP & 2003). Studying MCSE

I've got 7 years of experience as an "IT helpdesk":
From June 1999 till April 2002 in computer field "hardware, software, internet, network" in the U.S.A.I.D. "United States Agency for International Development".
Support users for Hardware Troubleshooting:
1.Fix defective parts of Pc (motherboards, CD ROMs and monitors) and printers (LaserJet and InkJet).
2.Support users for software troubleshooting.
3.Troubleshoot windows, problems with word, excel, power point.
4.Configure Microsoft Outlook configuration.
5.Packing up data restore it if needs to reinstall windows.
6.Configure network.
Network troubleshooting:
1.Adjust network configuration. (client computer and servers)
2.Extend network cables.
From May 2002 till November 2002 in U.I.T. "United Information Technology" company.
Support users for Hardware Troubleshooting:
1.Fix defective parts of Pc (motherboards, CD ROMs and monitors) and printers (LaserJet and InkJet).
2.Support users for software troubleshooting.
3.Troubleshoot windows, problems with word, excel, power point and Microsoft outlook.
4.Packing up data restore it if needs to reinstall windows.
5.Support users over phone “call center”
From May 2003 till August 2003 in Weather Ford Gas Company.
Support users for Hardware Troubleshooting:
1.Fix defective parts of Pc (motherboards, CD ROMs and monitors) and printers (LaserJet and InkJet).
2.Support users for software troubleshooting.
3.Troubleshoot windows, problems with word, excel, power point.
4.Configure Microsoft Outlook configuration.
5.Packing up data restore it if needs to reinstall windows.
6.Configure network.
Network troubleshooting:
1.Adjust network configuration. (client computer and servers)
2.Extend network cables.
3.Install wireless network.
From June 2004 in U.I.T. "United Information Technology" company until February 2006.
Support users for Hardware Troubleshooting:
1.Fix defective parts of Pc (motherboards, CD ROMs and monitors) and printers (LaserJet and Inkjet).
2.Support users for software troubleshooting.
3.Troubleshoot windows, problems with word, excel, power point and Microsoft outlook.
4.Packing up data restore it if needs to reinstall windows.
5.Support users over phone “call center”
Support users for network and e-mail troubleshoot in other sites like GE (General Electric), and E.S.D.F. (Egyptian Switzerland for development fund)

I've got 2 years of education in computer field from I.A.C. institute "International Academy for Computer Science". Graduated in June 2004.

I am intrested to move to Canada and i'm looking for a job there...I ask you kindly to pint me in the right direction, best regards