Executive Secretary/Travel Coordinator,Administration,Front office,Customer Service

To pursue a career in an organisation that provides a professional environment, a responsible position and an opportunity for advancement as well as development of my skills & knowledge gained.

Previously working (Since 11th Nov 2005 to 30 April 2006) as ?§Accounts & Admin ?VMarine Services?¨ at Inchcape Shipping Services, Qatar

Job Description:
As a part of Accounts & Admin Marine Services, involved in processing & despatching of Disbursement Account, Supplier payments, Crew movements, Visas, & Hotel Booking.

Worked (From 3rd Feb 2004 to 22nd Sept 2005) as ?§Operations Analyst?¨ at Portlog FZE (DA-Desk), Sharjah - A Dutch company dealing with Disbursement Accounts for the shipping industry.

Job Description:
As a part of Operation Analysts, participated in the implementation of various Operational activities involving Disbursement Accounts of various major Vessel Operators.

Key Areas of Responsibilities:

„« Managing various data required at the backend of the application with respect to different customers such as - DA Profile settings for each customer, which includes Accounting codes, Vessel codes, Port codes etc.
„« Managing Port tariffs of ports all over the world, Vessel details of clients, Agency details & their Bank a/c details.
„« Managing Records - Internal quality Return, Corrective action requirement, and Cost savings by each employee on daily basis ?V Daily Productivity Report.
„« Desk research ?V Generation of Reports with regards to the vessels of Charterers/Owners and their area of business/network and area of scope.
„« Processing of DA's received from agent and the operator.
„« Managing Various Contracts & Agreements between the Operator & the
Agent/Supplier, such as ?V Towage contracts, Stevedoring contracts, Agency
Contracts etc.

Worked for THOMAS COOK India Ltd from May-2002 to October 2003 as Travel consultant. Job profile - Domestic & International bookings, Visa.

Oct 2001-Oct 2002 IATA (Foundation Course)
From Montreal, Canada
April 2001-Oct 2001 CAT (Diploma in Travel and Tourism)
Trade Wings, Bangalore.
June1998-March2001 B.Com (Bachelor of Commence)
St.Aloysius College, Mangalore University, India.

CRS (Central Reservation System Basic Course and Document Production) GALILEO.
Trained in Customer service Process of AT&T for one month at Convergies India Pvt Ltd.

Computer Knowledge:

MS Office: MS-Word, Excel, PPT.

Extracurricular Activities:
Played an active role in the Students Council.
Participated and won prizes at the interschool and intercollegiate sports events.
Was a part of Sports Team at St Aloysius College.
Participated in the Yoga event at the interschool level.
Participated in State Level athletics.