Project Logistics Support and IT Consulting

Develop my career internationally (preferably western hemisphere) with a focus on project support and implementaton within an IT organization for medium- to long-term projects.

IT Consultant DSS 12/2003 – present
Team lead responsible for deployment of POS integration
Project planning for audit of east coast warehouses and review of equipment
Testing and distribution of enterprise software

Business Process Manager SIEMENS - contract 4/2000 - 7/2002
Implement ARIS database for end-users as part of corporate effort in development of repeatable business processes
Troubleshoot and debug software patches on user and server
Install/maintain/troubleshoot dedicated server for user databases
Lead Project Management roundtables on process design
Develop visual presentations for new users, introducing ARIS as a tool for business process design

Business Analyst EDS 7/1999 - 12/1999
Manage time-sensitive deliverables for EDS Y2K effort as a global client
Coordinate Corporate Records Center documentation for archiving procedures and liability issues
Project manage software patch upgrades for proprietary systems

Sr. Systems Engineer Mindspring Enterprises, Inc. 10/1996 - 6/1999
Directly responsible for voice/data support of 200+ user call center and executive office
Administrator for PBX/ACD/voice mail system
Network support and LAN management
Cooperate with facilities to redesign office layout
Upgrade HW/SW as needed
Solicit bids to vendors for redesign of data center

CALA Project Manager AT&T Wireless 12/1994 - 12/1995
Coordinate six-person national support team for delivery of wireless equipment to Argentina with value of US$100M
Assist in the deployment of wireless equipment to Brazil with contract value of US$78M
Develop component-based invoicing spreadsheet for billing overseas for import/export compliance

Tech Liaison Officer Summit of the Americas, Inc. 10/1994 - 12/1994
Setup network to support State Department in organization of first Presidential Summit under President Clinton
Expand network throughout Miami metropolitan area for intra-departmental cooperation to include Communications, Diplomatic Security, and Foreign Service Officers, etc.

Intl Accounting Clerk Baker & McKenzie 8/1987 – 8/1993
Promoted through international law firm to the position of accounting clerk responsible for the processing of client fees from 35 countries
Processed and translated client costs in accordance with international accounting standards for billing in third countries

·BA, International Studies 5/1993 Roosevelt University (Chicago, IL)
·MCSE 2000 (trained)
·Fluent in Spanish

·Microsoft Certified Professional (NT4/2000)
·CompTIA A+/Network+ Certified

·Aspect ACD System-Rel6
·Nortel 61C Administration
·Basic Cisco Router Configuration
·Meridian1 Voice Mail Administration
·3COM switch installation