Hotels Management and Tourism

i´d like to know the company policy and appliances and grow in, also develop my skills, try to go to a higher position with more resposabilities depending behavior in the institution if you provide me with the opportunity.

throu out the time i´ve got experience on differen areas as management, sales and customer service.
Guest Relations : Royal Caribbean International (cruise line)

Guest Services : Ocean Blue Golf and Beach Resort
(Opening Mega-Project in Punta Cana)

Customers services (Prepaid calling cards) : Sti Prepaid (Marzo-Octubre 2004)
Customers Activation Specialist
For Mobile Phones
Data base Creation and maintaining.

Traffic Coordinator : Apple Vacations
Lost and Found Luggage Dept., Punta Cana, B?varo (2003-2004)
Flight Confirmation and Transfer
Route from Airport to Hotel.

G. O. Boutique/Miniclub : Club Med Resort, Punta Cana (2001-2002)
Activities Coordination
Model Shows Creation

Guest Services, Reception
Sales Representative : Hotels Complex in Punta Cana and Bavaro

i have a professional career as hotels management and tourism also some other courses as computer programming for office 2000 package and windows xp and windows nt, workshops on: quality management, marketing, sales, english phonetics and grammar, human relationship, basic first aid, survaival cratf basics, basic fitht fighter, crowd management in dangerous situations,industral security procedure, customer service and i have took a workshop in service culture, and how to manage efficiently the charging procedure, i´ve took courses of office package and internet,credit and charges analisis.

*Diploma: hotels management and tourism
*Certificate: computer programmer
*certificate: english as a secund language
*certificate: internet explorer
*certificate: marketing
*certificate: basic first aid,human relations and fire fighting
*certificate: customer care trainning
*certificate: survival craft basics

actually i am working for an international telecommunications company with head quarters based in watertown, new york named stream international, this company provides customer service solutions as well as information technologies for other companies as: office depod, sirius satellite radio, lg and direct tv.