IT Manager

To obtain a position of responsibility where my experience and qualities will be utilized in a career opportunity as an active part of a stable company, which is actively pursuing a future in international markets

Regional IT Manager(Till present)
Iberotel & Solymar Hotels and Resorts (Cairo )

Description:
Administrating and supporting Cairo domain user’s activities.
Implementing and Supporting Mailing system in Iberotel Makadi area.
Implementing and Supporting Mailing system in Iberotel Regional Office
Implementing and Supporting Mailing system in Sharm Area.
Configuring and Administrating Fortigate Firewall in regional office
Planning, designing, implementing, administrating, troubleshooting and supporting Iberotel servers/systems, some of which are:
Microsoft Windows 2000/2003 Domain Controllers
Ipswich I mail V8.11 Mailing System
Citrix metaframe presentation server 4.0(link between CR and Reservation system in each hotels).
Blackberry enterprise server 4.0
Microsoft ISA 2000 and 2004 server that integrate with Microsoft Active Directory and Surf control Web Filter 4.5
Veritas Backup Exec 10.0 for Windows Servers
Symantec Antivirus Server Corporate Edition 8.0
Microsoft Exchange 2003 server (that integrate with blackberry and IMail)
Barracuda antispam firewall .
Microsoft SQL 2000 server (HR database)
Novell Netware 4.20 sp9 and 5.1 sp7 , 5.5 server
Sun version 4.2.6a/SP5
Fidelio 6.20 FO-F&B -sales and catering.
POS Micros Fidelio 3700,8700,9700
Implement the RIS technology and the Microsoft Installer packages(MSI)using Microsoft group policy
Design and implement the networking infrastructure for the new opening hotels.
Sharing the Regional Financial controller in Creating the IT Budget for the regional Office and all regions.
For more information about Iberotel and Solymar you can visit our sites
http://www.iberotel-eg.com ; http://www.solymar.com

System Administrator(Till 05/2002)
Egypt Foods (Mobark Area)
Description:
Planning, Designing, Implementing, Administrating, Troubleshooting and Supporting Egypt Foods Servers, some of which are:
Microsoft Windows NT4.0/2000 Domain Controllers
Microsoft Windows 2000 Infrastructure Servers (DNS,DHCP, .. etc)
Microsoft Exchange Server 5.5
Bright Star ARCServe 2000 managing client’s desktops using group policies, and supporting network clients S/W and H/W

Technical support (98-Till 2001 Part times aspect)
CIC (Tanta)
Description:
Implementing and troubleshooting PC based Local Area Networks.

Year
2003 Information technology professional (ITP) from SHRC; Faculty of computer Science, University of New Brunswick (UNB), Fredericton, Canada

2001 Bachelor of Commerce , Tanta University
Major Statistics
Grade :Good

Microsoft Certified System Administrator (MCSA)
Microsoft Certified System Engineer (MCSE)

Computer skills

• Solid experience in Ethernet LAN and LAN-to-WAN Hardware Connectivity TCP/IP Routing.
• Very good administration skills for the following Citrix product
Citrix Metaframe 1.8 , Nfuse 1.5
• Very good administration skills for the following Microsoft Products: Microsoft NT 4 Server, Microsoft NT 4 Workstation, Microsoft Windows 2000 Professional ,Microsoft Windows XP Professional, Microsoft Windows 2000/2003 Server. Microsoft SQL, Microsoft Exchange Server 5.5/2000/2003, Microsoft ISA server 2000/2004.
• Good working knowledge with Novell netware5.1 , Linux Red hat
• Fully proficient in the I Mail server administration (mailing system from Ipswich).
• Well- experience in hardware & software troubleshooting
• Good knowing in Visual Basic programming
• Well-versed in FrontPage, Photoshop
• Thorough working knowledge of Microsoft PowerPoint, Word, Excel, MS project, Access and Outlook.
• Proven ability to competently mange IT helpdesk team.
• Extremely familiar with internet resources and usage.
• Good time and organizational management skills
Language Skills:
Arabic: Mother language
English: Fluent