V_S_resume

Career Stability and growth

Relevant Professional Experience
• Larry H Miller Honda Salt Lake City, Utah May 2006-present.
o Auto Sales Consultant
 Top 5 salesmen every month.
 New and used auto sales and leases.

• Sun MicroSystems/StorageTek /Network Systems Salt Lake City, Utah 1987-2006.
o Customer Service Engineer
 Plan, Install, and Service Storage (Tape and Disk), Sans, Bridges, Switches, Routers, Hubs, Channel Extension, and Third Party Equipment.
 Tripling of sales in newly appointed service territory.
 Customer satisfaction increase and higher re-sale to existing customer base.
 Network Systems -Top Secret Clearance DOE 1993-1996.
 StorageTek Secret Clearance DOD 1999-2006.
 1992-1993 Serviceman of the Year Northeast Region.

• Vector General Corp. Flint, Michigan 1985-1987.
o Field Service Engineer
 Customer Relations and Training.
 Install, Maintain and Repair Cad/CAM Graphics Systems.
 VG Systems- Top Secret Clearance DOD 1985-1987.

• Allegheny International Technology Saint Louis, Missouri 1984-1985.
o Field Service Technician
 Extensive travel Installing, Maintaining and Repairing Mass Spectrometers.

• Radiometer America New York, New York 1980-1984.
o Medical Equipment Technician
 Service, Install and Maintain Medical Equipment at Hospitals and Medical Offices.
 Top 5% of all servicemen all five years at Radiometer America.
 Led all servicemen in contract sales 1981-1982.

Education and Training
Suburban Technical School Hempstead, New York 1977-1978.
New York French and Polyclinic New York, New York 1973-1974.
Connetquot High School Bohemia, New York 1972.
• Over 40 Technical and professional seminars attended to maintain technical standards. 1978-2005.

Career Summary
More than 20 years of experience as a Field Service Engineer with a background in networking, data storage, and medical technology. I am skilled in customer relations, training, and problem resolution for both small and large customers. Well developed communication and problem solving skills. Proven ability to resolve difficult situations under adverse conditions. Self starter who opened new service territory in Central/Western New York and positioned sales for a 150% increase. Relocated to Salt Lake City and helped position a 300% increase in sales.