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Education: 2
Experience: 5 years
Relocation: Yes - Internationally
Career Objective
Seeking challenging career in a multi-national organization that utilizes my abilities developed through education and experience with the opportunity for professional growth based on performance.
Professional Experience
Multifarm may-nov 2005
Position : project manger
Responsibilities: conduct a full sales process with the customers and handle the customers problems while exporting their products
*(MOBINIL) Nov2005– Mar2006
Position : First class customer service representative
Responsibilities: : Establish and maintain a good working relationship with the customers .and handling the customers objections and problems and improving the company's image in the market
*( NTSC) for petroleum equipments MAR 2006 – july 2006
Position : senior sales
Responsibilities: Establish and maintain a good working relationship with the petroleum companies in Egypt and try to increase the company’s market share and achieve its target
* (EAB) EGYPTIAN AMERICAN Bank 20/july – 3/sep 2006
Position: customer service\retail assistant
Responsibilities. Executing, managing and monitoring a portfolio of retail relationships for all kinds of retail loans conducted by the bank, including loans against American express cards, durable goods finance and cash loans with special reference to car loans, Coordinating with various departments in the bank to ensure smooth operations as well as ensuring close and daily contact with client needs and bank objectives. Reviewing all retail files before presented to the credit department Follow up on payments of retail loans Achieve branch budget
*credit agricole bank sep 2006 – till present
Position: customer services\private banking assistant
Responsibilities: Abiding by the bank’s policy concerning private banking loans and recommending to the senior management any applicable and feasible any exceptional changes to fit tailored requirements by clients, while meeting the bank general guidelines. Maintain good relationships with the existing customers who have over 2.5 million L.E as deposits and make new investment with these amounts abroad mainly in Switzerland. Cross-selling the bank‘s products and services provided by the customer services department for existing and potential private banking clients
Eductation
Faculty of Commerce – CAIRO University.
Major: Accounting.
Year of Graduation: 2005
Grade: Fair
High School Certificate (Thanawiya Ama) Ebrahimia School garden city Cairo June 2001
Preparing MBA in (university of Maryland, United States). Second semester...
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