Office Administrator / Document Controller / Travel Officer

To obtain a challenging position where I can effectively utilize my knowledge of technical skills & experience that will enable to embark and explore new boundaries in-turn creating substantial growth of the organization.

September 2003 ?V Feb 04
Australian IT & Hospitality Institute
Temp Staff ?V Office Support and Lab Assistant:

„I Main Responsibilities software upgrades, printer setup and connectivity included helpdesk support for student, responsible for LAN wiring. Formatting and installing operating system, assembling computers, other responsibilities included checking the assignments as a tutor, and Taking demonstrations of the assignments submitted as a Lab Assistant.
„I Assigned user accounts and granted permissions to shared resources. Assured senior management of data protection by demonstrating permission settings.
„I Installed, configured, and updated server-based applications, including accounting system and records database.
„I Consulted with students and faculty to resolve any hardware/software/network issues.


March 2004 ?V Feb 05
Credit Union Australia ?V Call Center, Melbourne- Australia
Office Administrator / Computer Lab Operator

Main Responsibilities Included:

„I Scheduled and conducted training on providing technical support for desktop applications.
„I Planned and forecasted department budget as well as processed staff payroll.
„I Assisted with technical support and resolving software and hardware issues.
„I Conducted security analysis to identify and address weaknesses.
„I Oversaw and maintained computer lab and provided technical assistance, including troubleshooting desktop applications and hardware issues.
„I Purchase, installation of IT Department i.e. Computer and network equipment for The Company, including prepress, printers, monitors, scanners.

„I Diploma of I.T (Network Engineering)
„I Certificate IV I.T (Network Management)
„I Airport Passenger Handling Course
„I Higher Secondary School

PROFESSIONAL SKILLS :

„I Work planning, organizing and scheduling , Ability to perform
Better working individually and in group
„I Knowledge of passenger manifest, Cargo manifest, Declaration / Load
Sheet, Load Message, Excess baggage report, Unaccompanied minor
Release form, General declaration form, Missing baggage form
„I Knowledge of all types of tags i.e., Baggage destination tags, Cabin Tags
Priority tags, Limited release tags, Interline baggage tags, Rush /
Expedite tags, VIP / Quick transfer tag
„I Handling complaints effectively and politely, ability to relate to people of
Cultures
„I Airport check-in, Plane Boarding desks, Customs Checkpoints, Tickets and ticket acceptance

PROFESSIONAL STRENGHTS:
„I Setup & Support of Microsoft Office products
„I Creating Tables, Forms & Reports in Microsoft Access
„I Knowledge of letter of credit application
„I Microsoft Windows 2000 XP Professional.
„I Project Planning and Management
„I Assembling & Maintenance of PCs.
„I Creating Web Page in HTML
„I Knowledge of first aid techniques
„I Multicultural Understanding, Active listener
„I Typing 50 WPM