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Curriculum Vitea


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Education: 4
Experience: 1 years
Relocation: Yes - Internationally

Industry Experience
1 years Customer Service

Career Objective

To secure an entry-level position where my interest in organisation, business development and financial management can be utilised and developed.

Professional Experience

Officer, Corporate Services - INCEIF

Job Description:
„X Responsible for all INCEIF event and official functions
„X Ensures successful event by carrying post-mortem exercise
„X Participate in INCEIF educational promotion.
„X Handle public complaints and response from event management
„X Dealing with hotels, logistics and IT providers regarding INCEIF event.

Senior Executive - Central Bank of Malaysia

Job Description:
„X Responsible to handle public complaints against insurance company.
„X Analysing the public complaints and response from insurance company as per bank guidelines and market practices.
„X Drafting response to complainants on their issues.
„X If needed, the insurer will be asked to explain further on their action taken.
„X Educate the public on insurance matters.
„X Supervising insurance adjusters by monitoring that adjusters adhere to the requirements under Insurance Act 1996.
„X Comply with the client charter.
„X Entertain walk-in-customers at Laman Informasi, Nasihat dan Khidmat (LINK).
„X Consumers Education Programme ?V manning the Bank Negara booth.

Eductation

2003 ?V 2005 : Universiti Teknologi MARA (UiTM), Shah Alam Campus, Selangor, Malaysia
Bachelor of Business Administration with Honors
Major: International Business
CGPA: 3.13

2000 ?V 2003 : Universiti Teknologi MARA (UiTM), Segamat Campus, Johor, Malaysia
Diploma in Investment Analysis
CGPA: 2.99

1995 ?V 1999 : Sekolah Tuanku Abdul Rahman, Ipoh, Perak, Malaysia
Sijil Pelajaran Malaysia (SPM)
First Grade, 20 Aggregate

Additional Information

Extra ?V Curricular Activities

Degree level:

„X President
Seminar on ?§International Business: Malaysian View & Global Perspectives?¨
(July 2004)

„X Committee of Audio System Bureau
Seminar on ?§Evolution of Organizational Behavior in New Globalization Era?¨
(September 2003)

Diploma level:

„X President of Sempana Riau College
(May 2002 ?V April 2003)

„X Committee member of Sempana Riau College
Bureau of Welfare
(May 2001 ?V April 2002)

„X Director
Sempana Riau College Open: ?§Ada Apa Dengan SR??¨
(February 2003)

„X Central Buyer
Mega Trade 2000, Mock Trading of Investment
(September 2000)

„X Trading Clerk
Investment Game
(February 2001 - Mac 2001)

„X Committee Member and Investor (participant)
Mock Trading 2002
(January 2002)

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