for a marketing position

to serve the company to the best of my abilities

February 2002 – May 2005
Company : Wyeth Ltd. (Pharmaceutical Company)
Designation : Marketing and Sales representative based in Pune (INDIA)
Responsibilities:
• Visiting doctors and ensuring sales for the month eventually for the year and generating sales for the company in a given area.
• Send monthly reports on sales achieved to the immediate manager.
• Achieving targets on monthly basis.
• Field level planning.

July 2005 – November 2005
Company : EXL services (Dell process) a Business process Outsourcing (BPO)
Designation : Worked as a Customer Care Executive based in
Responsibilities:
• Receiving calls from customers who wish to know when they will receive their computer.
• Replacement of computers if and when required.
• Tracking a computer at a particular stage in transit.
• Maintaining a positive customer satisfaction survey.

December 2005 – September 2006
Company : Intelenet Global Services (Barclays Process)
Designation : Worked as a Senior Customer Care Executive
Responsibilities:
• Answer customers who want to know the balance on their account.
• Make funds transfers from their Barclays account to another bank or from their account to another Barclays account.
• Make bills payments like credit card, electricity etc from their Barclays bank account.
• Answer general queries like the timing of Barclays bank in a particular area, the duration for the cheque to be cleared etc.
• Generate sales leads and home insurance leads for Barclays bank along with Online Banking registrations (OLB).
• Maintaining a positive customer satisfaction survey.

Volunteer experience: Worked as a volunteer in the U.S. University fair organized through the institute of international education in 1998 and 2000 for the promotion of American institutes

A ) University of Pune, Poona college, INDIA [2006] – Master in Management Sciences [M.M.S.]
Graduated with a major in Marketing -- Examinations conducted by the University of Pune, INDIA

B ) University of Mumbai, St. Xavier’s College, Affiliated to the University of Bombay [2001] Bachelor of Science [B.Sc]
Graduated with a Major in Geology -- Examinations conducted by the University of Bombay, INDIA
C ) University of Mumbai, Dr. Antonio Da Silva, Affiliated to the University of Bombay [1998] Higher Secondary Certificate [H. Sc.]
Examinations conducted by the University of Bombay, INDIA

D) University of Mumbai, Sacred Heart Boys High School, Affiliated to the University of Bombay [1996] Secondary School Certificate [S.S.C.]
Examinations conducted by the University of Bombay, INDIA

Diploma in basic computing module from the Boston’s Education and software technologies Ltd. (INDIA) which consisted of MS- DOS, Windows, MS office, HTML, DHTML, Photoshop.