Abdulrahman Yazbak personal CV

Achieve a leading position in sales, marketing and customer service management. Maintain a prosperous approach of management skills and accomplishing targets.

Professional Experience:

15/9/2004 – Now Batelco Jordan
Amman – Jordan
Corporate Sales Executive
Responsibilities: Quarterly Target (60000 US Dollar) “Individual Target”
- Selling an Internet Data Communication Systems, ADSL, and VPN for a corporate segments, and Home Users Customers, to achieve monthly targets, and to maintain a customer service quality assurance, the major part in a key account management for clients.


9/9/2003-1/9/2004 XEROX - Arabian Office Automation Co. (Sukhtian Group)
Amman – Jordan
Senior Sales Executive
Responsibilities: Quarterly Target (25000 US Dollar) “Individual Target”
- Selling Customers both products and service in a digital total Document Solution management , Such, Laser Colored Printers system, digital laser copiers system, Fax system, Data projectors, shredders, Scanners , XEROX paper, in additional of selling maintenance service(FSMA Agreements).
- Ability to create a customer needs, create new potential customers, achieving the monthly targets, build a strategy to manage customer’s accounts, and management projects.


1/5/1999-10/10/2002 ARAMEX
Amman – Jordan
Senior Customer Account Executive
Sales and Customer Service
Job Responsibilities: Quarterly Target (100.000 US Dollar) “Team Target”
- Management of customer care, selling of different services to achieve team target in the market such as airfreight Cargo imports and exports, sea freight, courier, domestic service, clearance, and commercial services.

1997 – 1998 Arab Centers for Heart and Special Surgery
Amman – Jordan
Clinical Nutritionist & Dietitian
Job Responsibilities: Preparation of patient’s diets as well as different types of food formula; nutritional planning and nutritional assessment; sanitary and quality control.

1994 – 1998 Applied Science University
Amman-Jordan
B.Sc. Degree in Nutrition and Food Science
Faculty of Medical Science

Activity Profile & Courses :

The Selling Process From A – Z


Color Digital Solution Management


Strategic Accounts Management
Gazing performance (Amman – Jordan)

Customer First (Customer management & Care)
XEROX Training Center (Amman – Jordan)

Sales Skills and XEROX Selling Techniques
XEROX Training Center (Amman – Jordan)

Selling & Prospecting Processes
XEROX Training Center (Amman – Jordan)

The Marketing "Logic"
Youth Entrepreneurs Association (Amman – Jordan)

Business Communications Course
Amman Business Institute (Amman – Jordan)

Place: ARAMEX (Amman - Jordan):
Airfreight Cargo IATA, Sea freight, Land freight, Logistics Service, Courier Service, Domestic Service, Customs Clearance, Time Management, Customer Service, selling skills, and Team Leading Managements.

Personal Characteristics:

• Good experience in the seminars Preparation and training courses presentation.
• Good experience in business leadership & management, project planning, motivate & recognize Employees, problem solving art, meeting management, stress management, excellent to build a team work.
• Confident, doesn't get nervous in new situations, knows own strength.
• Hard-worker and can get the job done, has a desire to succeed without sacrificing quality.
• Have good ideas and new perspectives and listens to new ideas from others.
• Have good analytical abilities; solve problems using investigative thinking and judgment.
• Work well with others, open to their ideas, puts team success ahead of personal gain.
• Open to Foreign environment, capable of dealing with different nationalities.

A. Yazbak CV / P. (3/3)

Computer Skills:

Excellent knowledge and experience in:
Windows 95.98.2000, NT, Xp. and Microsoft Office (00), (2003): Word, Excel & Power Point, and Ms Outlook. Internet: Excellent knowledge and capable of browsing the net.
In additional of assembling of the Computer hardware's. Ability to install Laser Digital Copiers and printers Software’s and hardware’s,


Languages:

Fluent in both Arabic and English.




P.S. All original documents and certificates will be submitted upon request.