IT Manager

Prove leadership skills in management. team development and motivation to achieve objectives. Goals oriented, with analytical and problem solving skills and follow the new technologies in the IT fields

I. Gulf Specialty Hospital Period :( July2006, up to now)
IT Manager
•Ensure the appropriate delivery of IT services to the organization.
•Duties and Responsibilities:
Analyze business systems requirements and identify, plan and implement solutions across the organization Oversees system analysis and applications programming projects, network, hardware, software; sets priorities and time-lines to ensure that systems meet users' requirements.
•Develop general procedures, guidelines and protocols for the development of effective hardware and software solutions by the IT Staff.
•Analyze the efficiency of all IT systems in order to recommend modifications, enhancements and upgrades.
•Develop, deploy and maintain the overall telecommunications, servers, business, systems and workstations infrastructure for the Share Service Centre.
•Manage the deployment and maintenance of the organization network & server infrastructure.
•Ensure permanent monitoring, reliability, security and time availability of all systems (internal & external)
•Manage & give report on the security of Intellectual Property. This includes but not limited to copyrights, trademarks, service marks, trade secrets, software privacy, patents, and obscene speech or materials (pornography).
•Manage and ensure adequate provision of IT services to end-users which include training, helpdesk and support.
•Manage and maintain strong relationships with external parties and providers (hardware, software and service providers). Promote use of Service Level Agreements where ever possible.
•Manage and maintain access to the network resources: user's management, passwords, access rights, etc.
•Manage and maintain laptops, workstations, printers, faxes and other IT appliances.
•Deploy techniques and best practices to reduce servers and workstations down-time and maintenance costs
•Ensure latest patches, virus definitions and software versions are properly distributed across the organization
•Ensure business continuity by developing and implementing a Contingency and Disaster Recovery Plan delivering strong security, backup policy, disaster prevention and recovery in worst case scenarios (hardware failure, fire, virus attack)
•Ensure availability and provision of IT functions and services across all remote locations

Bachelor of Computer Science – Al Zaytonah University- Jordan

• MCSA training course
• Computer Maintenance Training Course.
• Oracle 9i Training Courses / 111 Hours.
• DBA Training Course (Fundamental 1) / 24 Hours.
• Implementing Network environment training Course (windows XP, 2000, 2003).
• AS-400 Programming Language training course in-house.
• ETK BMW spare parts training course in-house.
• MICROCAT Land Rover spare parts training course in-house.
• RDA BMW software training course in-house.
• SAM Key Reader BMW software training course in-house.
• Ferrari/ Masseratti software’s training courses in-house.
• Veritas V.10 training course in-house (trainer from Store IT Distribution FZCO – UAE).