Dear Sir, Greeting from Sharjah,I have great pleasure to apply for a suitable post at your reputed company.I have 2 YEAR of experience

To have a challenge position which can l prove my self in the field of Electronics and Communication filed where personal and technical skills can developed and applied into the growth of a reputed company

1-Work as Call Centre Assistant Engineer at “AMERICANA COMPANY” for 8 months until now .
- Responsible of the Call Centre Systems Operation and Maintenance.
- Responsible of the Recording System, PBX and Database Server.
2-Work as a communication Engineer at “Telecom Egypt” for 10 months
-Responsible for the Exchange machines (Operation, Maintenance).
-Receive and Operate the Instruments ( Hard Ware, Soft Ware).
3-Work as a Support Video Server Engineer at “SOFT E .D. I .T . Computer” Company in DUBAI, for 3 months .
-Installation ,Operation, Maintenance of Channels Video Servers.
-Work as Customer Service Agent at “Americana call centre"
4-Establish and maintain effective working relationships with
supervisors and the public.
-operate a variety of standard office machines including
apersonal computer.
-Present the company image through all the correspondence and the customer contacts.
-Handling customer’s complains and liaise with other departments in or order to establish and maintain effective and relevant customer service activities and support in relation to the organization’s sales and quality

Bachelor of Engineering – Electronic and Electrical Communication department – May 2005.
University: Mounofeya (EGYPT) - Faculty of Electronic Engineering.
Final grade evaluation : Good,
Graduation project evaluation: Very good,
Graduation Year: May 2005.

-bsc.of engineering (electronic and electrical communication departement)
-Cisco Certified Network Associate ( CCNA ).
-Mobile Communication Systems ( GSM ).
-Public Switching Telephone Network ( PSTN ).
-Network planning (Telephone Network & Computer Network).
-Digital Exchange Systems concepts.
-Antennas and Satellite Antennas.
-Television Engineering concepts.
-Microwave Engineering concepts & Propagation of Radio waves.

SENIOR DESIGN PROJECT :-
It's about " COMPUTER NETWORK & ORACLE DATA BASE ".
- LAN&WAN Network types,
- Network Devices ( Installation,Configuration),
- Integrated Service Digital Network ( ISDN ),
-X-Digital Subscriber Line ( X-DSL ),
-Transmission media, Transmission systems
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- Good at problem solving and analytical thinking .
- Hardworking, self motivated, smart, young .
- Equipped with good communication skills and interpersonal skills .
- Able to work as a team player .
- Able to work under pressure and give best results .
- Able to support and guide others .
- Flexible to work on routine shifts .