Technical support supervisor

A position in Electrical Engineer providing the opportunity to make a strong contribution to organizational goals through continued development of professional skills.

PROFESSIONAL EXPERIENCE

Smart Tech. Com. member of Omega Group. June 2003-Present
Technical Support Supervisor
• Planned team work assignments and schedules, while guiding, monitoring work performance and provide technical leadership.
• Systematized complete project life cycle, including requirements determination, technical planning, design, implementation, testing and post-implementation support.
• Motivated member of successful consultancy engineering team providing a range of services, installations, commissioning UPS system, battery bank, chargers.

University of Technology Department of
Computer Engineering and Information Technology September 2001-May 2003
• Administered while worked as an instructor in the logic lab. Duties included teaching students, correcting their reports and assisting in assemble of electronic and logic circuits.
• Improve, generated, tested and installed electrical equipment to ensure proper equipment for individual students, improve overall efficiency.

University of Technology Department of
Electrical and Electronic Engineering October 1997-Semtemper 2000
• Served as laboratory demonstration “High voltage lab.” Training student on simulation electrical power station.
• Proposed and wrote training manuals, worksheets for specific training courses covering design control circuits and protection equipment for electrical power system.


Byte Computer Center October 1997-August 2000
• Installation and service engineer provided technical support and problems solution.

• University of Technology, Baghdad, October-1995.
Bachelor of Science in Electrical and Electronic Engineering / Power & Machines.
• Diploma in Stars Program for Excellence in Management.

• Training certificate awarded from CHLORIDE Power Protection.
• Certificate of profession practice awarded from Iraqi Engineer Union.

• Read, write and speak English fluently.
• Fully computer literate, including all windows and proprietary applications.
• Good command in Auto Cad.
• The ability to study research and theory and make right conclusion and solution.
• Strong oral communicator with proven ability to lead diverse team in the successful accomplishment of collective goals.