Business Analyst

I am looking for advancement in IT Management. I have experience in hands on ICT support, and would like to develop further my management skills outside my organisation.

07/2005-Current - Business Systems Manager
Unilever South East Africa, Harare, Zimbabwe.
Benefits: Medical Aid, Pension, Car, School Fees, Sport Club Fees.
Duties
- Managing ICT, through a team of 12 IT specialists in 4 countries (Zimbabwe, Malawi, Zambia, Mozambique)
- Strategy Development & Implementation
- Planning, Budgeting and Expenditure control (Capital & Revenue expenditure)
- Integrating local IT to global Unilever standards
- Business Continuity Planning, Implementation and testing
- Implementation of IT General Controls in line with Sarbanes-Oxley
- IT System evaluations and implementation
- IT Assets and consumables Management
- Vendor Management

01/2003-06/2005 - Business Analyst
Unilever South East Africa, Harare, Zimbabwe. Benefits: Medical Aid, Car, Fuel Allowance, Pension, School Fees.
Duties & Responsibilities
- Applications Management and support (Fourth Shift, MP2, HR-Focus, Belina, Mercia, Whitelight, QlikView)
- Support Staff Management
- Implementation of new sub-regional systems
- SQL Server Administration
- Windows 2000 Administration
- Developed and successfully tested a Business Continuity Plan for IT Systems
- Implemented Interspec (Product/Materials specifications management) for the region.
- Successfully converted IT systems from a Sales Tax environment to a VAT environment in time within the time frame specified by law
- Managed and worked with third party support to upgrade Fourth Shift from version 6.10 to version 7.2

01/2001-12/2002 - IT Projects Manager
Unilever South East Africa, Harare, Zimbabwe. Benefits: Medical Aid, School Fees, Car, Fuel, Pension.
Duties & Responsibilities
- Project Management
- Implemented Private Virtual Networking, connecting Harare to the rest of Unilever:- improved e-mail delivery, enabled daily Lotus Notes database replication.
- Developed and implemented Project Management Framework for Unilever South East Africa
- Assisted in the development of a 3 year IT Strategy, developing an 8-quarter plan to deliver the strategic goals.
- Developed a help desk system
- Managed a team of 3 development and support people
- 100 user Fourthshift MRP system
- Implement Mercia Demand Planning Tool

01/1998-12/2000 - Various
Went through a 2-year management training programme, before working in various functions in IT.

Completed
12/1997 - BSC Electrical Engineering, University of Zimbabwe in Harare, Zimbabwe.
Subjects
Business Communication, Software Engineering, Computer Engineering, Communications, Digital Electronics, Analogue Electronics
Project – Library Inventory Management system
Project - Computer Control of Domestic Devices using Infra-Red

To Complete

12/2006 - Master of Business Administration, Zimbabwe Open University in Harare, Zimbabwe.
Completed Subjects
Business and its environment, Accounting for managers, Management and organisational behaviour, Statistics for managers, Managerial economics, Tax planning, Management of information systems, Human resources management, Strategic management, Money and capital markets, Business finance, Industrial and labour relations, Marketing management, Business ethics
Current Subjects
Dissertation

04/2006 - Project Management, Professional Qualification at Unilever IT Academy in London, United Kingdom.
Subjects
Project Management