Sales/Customer Relations Manager
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Education: 4
Experience: 5 years
Relocation: Yes - Internationally
Career Objective
To introduce a teachable and versatile personality any good organization wouldn’t want to do without.
Professional Experience
1. DEC ’03-2006 SALES/CUSTOMER RELATIONS MANAGER
SETFONE COMPANY NIGERIA LTD.
Lagos, Nigeria
· Defining and implementing strategic direction for day-to-day running and achievement of targets for the department.
· Managing resources allocated to department.
· Motivating staff towards achieving the company’s goal.
· Ensuring customer satisfaction with services in terms of price, quality and timely delivery of services.
· Maintaining necessary relationship to sustain and eventually increase customer base.
· Monitoring customer’s comments and troubleshooting, where applicable.
2. FEB –NOV ’03 SALES AND PUBLIC RELATIONS EXECUTIVE
HOTEL CONSULT LTD
Lagos, Nigeria.
· Marketing of Hotels Banquet Halls.
· Organizing functions for clients in Hotels Banquet Halls.
· Sourcing clients.
· Negotiating & closing deals with clients.
· Participating in the Planning & Executing of Promotional activities for the Hotels.
· Supervision of House keeping and Front office operations.
· Staff Training
3. 2001-2002 PHYSIOTHERAPIST
NIGERIAN ARMY REFERENCE HOSPITAL
Lagos, Nigeria
· Patient Assessment & Treatment
· Record Keeping & Billing
· Supervision of Subordinates
· Managing of allocated resources
4. 1999-2000 PHYSIOTHERAPY INTERNEE
EKO HOSPITALS, Lagos, Nigeria
· Patient Assessment & Treatment.
· Record keeping & Billing
· Seminar Presentation
· Managing resources allocated to Department
· Participating in strategies towards achievement of Departmental targets
Eductation
Feb’2007 Diploma in Work Place Psychology
Study House, UK
Feb’2007 Certificate in Health and Safety Management
Brighton School of Business Management, UK
OCT’ 2006 Certificate in Management and Business Administration (Concentration Marketing, Finance and Managerial Economics)
American Management and Business Administration Institute
OCT’ 2006 Certificate in Management and Business Administration (Concentration Logistics, Human Resources and Business Strategy)
American Management and Business Administration Institute
1994 - 1999 B.Sc (Physiotherapy)
University of Ibadan, Oyo state, Nigeria
1988 - 1993 Senior School Certificate
Certification
Certificate in Health and Safety Management
Diploma in WorkPlace Psychology
Certificate in Management and Business Administration
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