My current career objective is to obtain a challenging position within your prestigious Organization; that will utilize my skills to meet your busines

My current career objective is to obtain a challenging position within your prestigious Organization; that will utilize my skills to meet your business objectives

Professional Experiences

Oracle Corporation
Education Coordinator –African Operation
July 2008 – Till now

· Reporting to Delivery Director Middle East & Africa .
· Working with African Operation Sales Team .
· Daily contact with Oracle Certified partners / Centers.
· Helping Africa Team with invoicing after Delivery of PRV / Public Courses
· Handling all Rescheduling / Cancelling Classes ( PRV / Public )
· Update Instructors s details on Portal Education Site, facilating their access so they can apply the eATT and online eval.
· Mapping courses & Admin access for partner/contractor on OURC site
· Tracking booking status for all trainings
· Tracking Contracts renewal approvals
· Issuing Certificates
· Working on Self service APPS
· Sending Renewal contracts to OAEP / OAEC .
· Answering all Partners queries concerening Ekits and OU business policies
· Updating OAEP/ OAEC Contacts
· Passed Sales Administration Training (presentation skills as major)






Interfacing with Coordinators of other Customer
Receiving & Following up all Training Requests
· Prepared all training requirements, after receiving the Project Manager confirmation by sending the OTP number, If it is training inside Egypt:
o Sent the invitation letter
o Prepared the daily allowance, airport pickup, car rental, hotel reservation, lunch meals during training days…
o Helpdesk support.
o Compiled the sundry expenses for all trainees requirements.
o Prepared a Farwell party end of training if the course duration is more than 25 days.
· Training outside Egypt:
o Sent the trainer passport to receive his invitation letter
o Prepared of the visa
o Reserved for the trainer his air ticket
o Prepared his mission order form
o Ensured information are completed for urgent matters.
o Revised the Sundry External form of the trainer.
· Entered the training details in the TRN file and to update the TRN file.
· Launched the quotation on QP
· Invoiced the training

Education:

· Tourism Guidance French Department Ain Shams University 2006
( Guidage Touristique License )

· Notre Dame Des Apotres Zeitoun 2001