Egypt Zones accountACCOUNT

sales representative and customer service


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Education: 2
Experience: 2 years
Relocation: No

Industry Experience
1 years Sales Representative
1 years Customer Service

Career Objective

My aim is to work in a good active job in my domain. I have past experience and I will work on improving my skills and give the best in it by acquiring and updating my knowledge from experience and surveillance.

Professional Experience

„X 2001(4 months) at United drug store, product controller.
-Daily check-ups on the stock shortages.
-Organizing the products on shelves.
-Continuous control for product safety measurements.
-Daily reports for control manager.

„X 2005(100hrs) at BLOM bank, retail department (training).
-Making relations with customers.
-Investigate the customer satisfaction with the products and services.
-Selling the customers the bank?¦s products.(Cards, loans, and long term programs).

„X 2005(01/11) till 2006(30/11) at Dutch Boy paints, sales rep. and customer service.
-Company?¦s representative in events and shows.
-Searching for prospects and selling them.
-Providing customers with product info. and solutions.
-Customer retention, try to regain old customers.
-Training new employees about the company?¦s products, policies, and regulations.
„X Working at a company as a marketing officer and customer service since 01/12/2006.
-Product info. and price provider.
-Daily sales reported to assistant GM and Marketing manager.
-Monthly sales analysis for all products.
-Preparing documents for export clients, faxes, claims, etc?K
-Achieving all invoices and other necessary documents.
-Acting as a link among the stock, production, marketing, and the R&D departments.
-Making delivery orders and sales orders by using the ?§SETS?¨ stock system.

Eductation

„X 2005-2006 The Lebanese University-MBA 1, graduate
„X 2004-2005 The Lebanese University-Business School Beirut, Hadath
Graduate, Marketing and management major
„X 2001-2002 Official high school certificate
Economics and sociology section
„X 1996-2002 Rene` Mawad High School Beirut, Zarif

Certification

SKILLS
Languages: Fluent English/Arabic (writing, reading, and communicating).
IT: Windows xp/word /access/excel/ internet.
Ability to work in a hectic and a multitask environment.
Countable, productive, quick learner and good professional work ethics.
Listen effectively and try to solve problems with practical solutions.
Ability to complete large volume of work efficiently.
Get along with individuality and groups.
High customer service experience.
Driving license.

Additional Information

I would like to submit my cv for a job application in your company, i hope that you kindly help me finding a job. i have a very high customer service and sales experience since i have started working at my father's grocery since i were 10 yrs old.
I'm 23 years old male from lebanon with BA in marketing and management.
Please Don't hesitate to contact me if any vacancy is available or if any question may occur.
Thank you sir for your cooperation.

best regards,
Khalil fdawi

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