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HR Manager/ Business Manager


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Education: 5
Experience: 8 years
Relocation: Yes - Internationally

Industry Experience
6 years Operations Manager

Career Objective

To be part of a truly global company where creativity, courage and performance is rewarded and recognised

Professional Experience

SHELL PAKISTAN LTD. (Jan 2001 to date)
· CNG Business Manager (Jan 2007- date)
· Retail Operations Manager (Jan 2005 - Dec 2006)
· Retail HR Manager & Recruitment Manager (Jan 2001 - Dec 2004)

COCA- COLA BEVERAGES (PAKISTAN) LTD. (Jul 1997- Sept 1998)
· Human Capital Executive (Jul 1997 – Sept 1998)

SKILL ST:
P&L Management: Responsible for delivering a profit of USD 4 m from CNG Business through adequate network development, ensuring fair share for SPL and managing recoveries

Govt. Interface: Work closely with Sui Southern & Sui Northern. Represent Shell at Oil Companies Advisory Committee (OCAC) forum to resolve industry issues

Retailer Management: Ensure that Retailer’s for the entire country comply to operating standards. Managed selection, reward and recognition and penalty structure for Retailers

Stakeholder Mgmt: Attract investment from Shell Group’s top management (CNG Business). VP’s buy- in on exceptions for Pakistan Retail business. Engagements with Dealer Association

Team Management: Led a team of 30 people including 4 Direct Reports

Operational Delivery: Liaison between Supply & Distribution, Finance, Legal & Marketing to execute Quality, Quantity & Service (QQS) proposition to the customer on site.

Business Planning: Monitoring sales performance, providing forecast, inventory planning

Recruitment: Managed recruitment at all levels for the entire organization for 4 years. Led Graduate Recruitment Program for Shell Pakistan. Trained Assessor- conducted 14 Assessment Centers recruiting 48 Graduates. Also recruited over 60 middle/ senior Managers

Change Management: Improved the credibility of HR within the Business & the organization. Worked closely with senior Leadership Team to promote an open/ transparent culture of high performance. Played an active role in managing the transition from local to global organisation

Organisation Planning: Responsible for managing manpower numbers and costs as per global guidelines. Conducted Talent Reviews for Businesses to cover critical positions

HR Processes: Performance Management, Competence Profiling, Competence Development, Potential Ranking, Policy Review, Comp & Ben, Sales Paneling, Diversity & Inclusiveness

HR Policy: Benchmarking exercise on Total Compensation. Implemented basic HR infrastructure at Coca- Cola’s bottling unit in Central BU

Eductation

Masters in Business Administration (Graduating Class of 2000)
Lahore University Management Sciences (LUMS) Pakistan

Certification

- Youngest member of Retail Leadership Team at Shell Pakistan Ltd.
- Recipient of Special Recognition Award twice at Shell Pakistan Ltd.
- Recipient of Shell Group’s top most award (Executive Vice President Award)
- Represented Pakistan at various forums in Middle East, Far East and Australia
- Assistant Editor of ‘Ravi’ Government College Magazine (1995).
- Over 100 articles published in various newspapers- practiced full time journalism for 1 year.
- Selected for World School Debating Championship sponsored by English Speaking Union (ESU) in New Zealand (1994).

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