Experienced Manager with Project Management & ITIL experience of over 08 years
This is a candidate registered on Gulfoilandgas.com. To contact this candidate you need to purchase a subscription.
Education: 5
Experience: 10 years
Relocation: Yes - Internationally
Career Objective
Experienced and goal-oriented technology professional with a demonstrated track record of achieving deadlines through continuous improvement and dedication.
Professional Experience
Information Technology Manager, Jumeirah Group, Dubai, UAE. Nov. 1999- present
Worked with Jumeirah Beach Hotel, Wild Wadi Water Park, The World Trade Center Hotel, The Jumeirah Beach Club Resort & Spa and The Emirates Academy of Hospitality Management as IT Manager.
Key Responsibilities:
Management of IT department and reporting to the Managing Director based on Departmental Performance Plan.
Ensures that IT costs are reduced through effective purchasing and negotiation
Responsible for the preparation of realistic IT budgets
Planning of infrastructure development and innovation within the organization.
Managing local implementation of projects for IT Infrastructure and services.
Overlooking of support services for all academic and professional training activities of all customers.
Working with the Executive Team to bring the business unit forward and improve guest service and internal processes through Information Technology..
Communicate status, risks and opportunities to the GM, hotel management and Chief Technology Officer
Monitoring quality & performance of IT Support.
Responsible for up-gradation & content management of the website.
Management of all service level agreements & support services from third party service providers.
Working very closely with the Senior Management in developing and maintaining IT Policies & planning for a future direction to support increasing business levels.
Monitoring of voice infrastructure & services with the support team.
Other Areas:
Supervision of installation of Cisco BBSM server for High Speed Internet billing & control.
Supervision of cabling (fiber & UTP) to various locations outdoor and indoor.
Supervision of installation of Alcatel SX4400 PABX for 200 users.
Supervision of ISO 9001 Junior Auditors as senior team player.
Preparation of various IT monthly & yearly reports for the management.
Eductation
ITIL Foundation Certificate, Smart Global FZ LLC, Dubai
Project Management Professional, (track completed, certification awaited) Executrain, Dubai
Administration of SCO Unix & Novell Netware, New Horizons, Dubai
MCSE, (track completed) New Horizons, Dubai
M.B.A. Marketing, School of Business & Commerce, Preston University.
Diploma in Computer Hardware and Applications, Lahore College.
Bachelors in Journalism, University of the Punjab.
F.Sc (Pre-Medical ), Pakistan Islamia Higher Secondary School Sharjah
Matricualtion (Science ), Pakistan Islamia Higher Secondary School Sharjah.
Certification
Completed training on Installation & Configuration of Meeting Matrix, Hogatex (Point of Sale software), Skidata System and Rightfax.
Completed training on Office Automation using MS Office by Microsoft.
Completed course on Effective Decision Making
Completed course on Time Management
Completed Train the Trainer course as Departmental Trainer in IT
Internal Auditor for Jumeirah International Group for ISO 9001:2000 standards.
Completed Management Course on 7 Habits of Highly Motivated People
Additional Information
Core competencies include:
IT Dept. Management, IT Budgeting, High Speed Internet Solution implementation, Project Management for IT, PABX Management, Infrastructure Planning, Support Management, Change Management
Date of Birth: 15th January 1975
Nationality: Pakistani
Marital Status: Married
Visa: Residence Visa
Holding a valid Driving License of U.A.E.
Hot Categories
Chemicals
Batteries
