IT Manager, IT Project Manager

A leader with 10 years of experience, who is always eager to take challenges and have the ability to look outside of the box to see the whole picture. I have a number of high end professional certifications to credit (PMP, MCSE, MCDBA , ITIL, HR

Sep. 2007 − Resource & Development Center Manager
Present: Oger Systems
Jordan www.ogersystems.com

Responsibilities:
• Program manager for several projects in IBM Web Sphere, Java, Oracle EBS 12, Cisco Networks, Technical Writing, Security & ethical hacking.
• Business need analysis, Strategic planning
• Develop, recommend and implement operational techniques and methodologies
• Managing resources in Amman Branch and assigning tasks & roles & making sure they are utilized
• Resource & operation management

Sep. 2005 − Project Manager
Aug. 2007: DATEL
Jordan, UAE www.datel.ae

• eGates Jordan project Manager , a $7 million project, electronic passenger clearance system using RFID technology and biometric fingerprint.
• Managing daily operations & responsible of the branch & 10 Engineers & Developers.
• Analyzing project startup plan and creating a schematic layout in view of key quantifiable parameters encompassing − estimation of startup costs, reviewing and tracking project plan, scopes of work, sub−contracting requirements, project profitability and scheduling.
• Applying high end project management concepts like critical path management, material and human resource management to plan and efficiently organize site facilities to meet deadlines on time.

Jun. 2004 − Regional IT Manager
Aug. 2005: Atos Origin Middle East
KSA, Bahrain, UAE, Libya, www.atosorigin.com

• Managing IT department & operations in Head office and 5 branches

Dec, 2002 − Technical Support Head
June 2004: ITCC (International Tobacco & Cigarettes Co.)
Jordan
• Technical Support LAN, WAN, PC, fiber, FW, Routers & Servers
• Help desk
• Baan ERP 4

Sep. 1999 - Computer & Network Engineer
Dec. 2002: ATS (Applied Technical Systems)
Jordan

• Technical Support, presales
• PC & Servers assemble maintenance & trouble shoot
• LAN & WAN design, Implementation & Support

Education
• BSc in Computer Engineering & Networks, 1999;
Kharkov University for Radio Electronics 5/5 Excellent degree, Ukraine
• Tawjihi High school; Shamleh High School 81.4% Jordan; 1993, Jordan

HR Diploma Cambridge College UK 2008
ITIL Self Study 2007
EPM (Enterprise Project Management) TAG 2006
Professional Business Communication Skills IAA 2006
Certified PMP ID 309157 Project Management Institute 2005
MDBAS SQL 2000 Administrator Microsoft 2004
MCSE Windows 2000 ID 3142125 Microsoft 2003
ERP BaaN 4 ERPME 2002
Microsoft Excel 2000 CompuBase 2002
Windows NT4 Server Jordanian Engineers Association 2000
Technical Writing (Arabic & English) Jordanian Engineers Association 2000

Skills
Excellent knowledge and hands on practice on the following subjects:
• Managing Resources, Strategic Planning & Business Need Analysis
• Project management, Profitability, Take−off Cost Estimation, Risk, Budget, schedule & quality management.
• Taking forward all necessary pre-sales activities such as demos / pilots.
• Communication, Team Building, Interpersonal, Leadership & Creative Thinking Skills.
• System / Network Design, Backup & Data Recovery, Routers & Firewall (Cisco, Juniper, & fortigate).
• Preparing technical proposals, RFPs, SLAs.
• Security, Furnaces analysis, penetration testing & ethical hacking.
• Cisco ASA, Routers, Call manager & VoIP between branches.
• Exchange Server; ISA, Active Directory, Security, ERP BaaN, Oracle EBS R12, SQL.
• Access Control DVR & CCTV Systems.
• AntiVirus Norton Symantec, Mcafee ePolicy orchestrator, Kaspersky, AntiSpam, IPS & web filtering.