Egypt Zones accountACCOUNT

Administrative Assistant cum Sales Coordinator


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Education: 5
Experience: 6 years
Relocation: No

Industry Experience
2 years Customer Service
4 years Other
0 years Sales

Career Objective

To seek a challenging position in the field of Administration and desires to progress further in the same field and likes to grow in the same field

Professional Experience

Jan. - 2007-Presently Working as Admin. Assistant cum Sales Co-ordinator with Hills & Fort Landscape LLC, Dubai.
Job responsibilities:
Responsible for performing purchasing operations in coordination with other company departments.
Establishing supplier evaluation and approval system, monitoring supplier performance, and maintaining relations with existing suppliers as well as negotiating purchases with suppliers.
Performing secretarial tasks such as correspondence, filing and the like.
Managing company e-mail while the President/Director is away.
Following up meeting/ reminders for the President/Director.
Coordinating activities of administrative personnel.
Answering all telephone calls and transferring to people concerned within the company.
Preparing Presentations, Request for Quotation, purchase order for the Company
Developing Company Software
Maintaining Weekly & Monthly Sales report.
Prepared documents/ information.
Checking of customer feedback and keeping full data in the system.
Maintained and developed good customer relations.
Mar. 2004- Dec. 2006- Worked as Admin. Assistant cum Sales Co-ordinator with M/s. Thomsun General Trading (Thomsun Group) Dubai.
Daily sales recording and auditing, budgeting and monitoring of stocks
Preparing Quotations for the Company
Maintaining Weekly & Monthly Sales report.
Answering Customer phone call.
Checking of customer feedback and keeping full data in the system.
Sales Promotion
Documentation
Dec- 2002 to Feb- 2004 Worked as Admin. Assistant with M/s. Popular Mega Motors, Cochin, Kerala, INDIA
Maintaining Weekly & Monthly Reports.
Answering Customer phone call.
Letter correspondence.
Tele. marketing
Checking of customer feedback and keeping full data in the system Achievements
Sep-2001 to Nov- 2002-Worked as a Customer Relation officer cum Computer Operator with M/s. Kairali Ford Ltd, Cochin, Kerala, INDIA.
Answering Customer phone call.
Solving customer complaints.
Preparing vehicle sales and services report on daily and monthly basis.
Co-ordination of Vehicle services.
E-mail checking and replying.
Maintaining Customer feedback files.
July 1999 to Aug2001 Worked as a Customer Relation officer cum Computer Operator with M/s. Bajaj Tempo Ltd, Cochin, Kerala, INDIA.


Achievements:
• Customer Satisfaction.
• Obtained good appraisal from management.



Eductation

Passed Master of Information Technology (Main subject computer science) from Manipal University, Uduppy, Karnataka, INDIA.
Passed Bachelor of Science [Main subject Zoology] from Mahatma Gandhi University, Kottayam, Kerala, INDIA.
Passed Pre Degree (Science Subject, Second Group) from Mahatma Gandhi University, Kottayam, Kerala, INDIA.
Passed S.S.L.C. from Kerala Board Examination Board, Kerala.

Certification

Master of Information Technology (Main subject computer science) from Manipal University, Uduppy, Karnataka, INDIA.
Bachelor of Science [Main subject Zoology] from Mahatma Gandhi University, Kottayam, Kerala, INDIA

Additional Information

Excellent organizational, analytical and interpersonal skills.
Interact with customers on a personal level providing exemplary customer service.
Building a support with people which encourages trust and confidence

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