Imad RESUME

Seeking a long-term position in Management/operation or Marketing field that will further develop the skills I have acquired through past experience and hopefully contribute what I have to offer to your organization.

Mar 06-Present: The Living Zone (BOMBAY AND ZONE) Dubai, U.A.E
BRANCH MANAGER
§ Standardization of operations by conveying the company policies
Goals and standards to the showroom staff and keeping open
Meaningful communication with the management.
§ Propose marketing &Promotional concepts and activities
§ Trains, schedules, evaluates, recommends salary adjustment,
Disciplines, motivates and supervises daily duties of store staff
§ Responsible for achieving store’s growth sales forecasting &expense
Budgeting
§ Showroom Inventory control
§ Handles customers’ complaints
§ Ordering of stock, Maintaining of store conditions Completing store reports
§ Ensures all reports such as sales, inventory and purchase are submitted in compliance to the company’ designated time


Mar 05-Feb 06: Lily in the box, Beirut, Lebanon
ASSISTANT MANAGER (Promote from Web-fortune)
§ Responsible for all managerial work
§ Handling stock, cost controller, pricing
§ Checking invoices postings and charges
§ Providing feed back on strategies and plans proposed for through ERP
Program such as inventory control, order tracking, customer service,
Finance)
§ Monitoring payback of marketing programs
§ Take care of stores revenues and costs audit trail and keeping all records for fives branches


Aug 03- Feb05 Web Fortune Company, Beirut Lebanon (Private Bank)
Customer Service Officer
§ Opening new accounts, Advising customers on suitable products
§ Target new accounts and develop strong relation via establishing rapport with customers
§ Assisting customers with transactions
§ General administrative duties
§ Maintain and strengthen customer service through extensive follow up and aggressive support

Sep 2004 Beirut Arab university B.A.U, Beirut, Lebanon
MASTER OF FINANCE AND MARKETING

June 2003 Saint-Joseph University U.S.J Beirut, Lebanon
BACHELOR OF BUSINESS ADMINISTRATION AND MANAGEMENT

Nov 2003 George Town University (By correspondence)
CERTIFICATE OF ENGLISH LANGUAGE PROFICIENCY

Jun 99 Lycee Modern High school, Beirut, Lebanon
LEBANESE BACCALAUREAT E, ELEMANTARY MATH BRANCH

Languages & skills:
§ Proficiency with Ms- Office (Word, Excel, Power point)-Ms FoxPro – Ms Internet Explorer –Ms Outlook -Ms project, EDM Program and ERP Software
§ Languages: Fluent in Arabic, French, English

Additional Information:

§ UAE Driving License


Reference:
§ Available upon request