Egypt Zones accountACCOUNT

personal qualities:• critical eye for improvement.• commitment to helping others.Highly analytical nature.•determination to identify and capture


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Education: 2
Experience: 4 years
Relocation: Yes - Domestically

Industry Experience
1 years Customer Service
2 years VP Sales & Marketing

Career Objective

to utilise my formal qualification and expertise in Information System Management to build a challenging career with particular emphasis on • personal service• relationship building, • time bound results • .

Professional Experience

• Part of the PLC set-up demonstration team at the Prime Minister’s Office Ministry of Education , ITS , and The Fiji School of Medicine. (in-house)
• Helped Technicians with Structured Cabling at Monasavu ,Wailoa , Nakobolevu , Wainikasou , Kinoya and at the FEA Headquarters in Suva .
• Did Router hardware installation in Levuka and helped Remington staff with the programming of the Router at Namoli house in Lautoka
• Helped Technicians with Optic fiber splicing and installation at Wainikasou and Wainisavulevu
• Was responsible for IP phone installation at Wailoa , Monasavu and Wainikasou.
• Helped programmer or IT technicians with the running of Daily System back-ups for Gentrack , Mossaic Systems and Corporate server.
• Responsible for the loading of ODBC drivers to specific users.
• Did Server configurations for eg Rebooting of firewall , Clearing log files , Making of new username and emails , Rebooting of gentrack and Mossaic servers .
• Helped IT technicians with Printer set-ups and repairs.
• Was responsible for the Virus clean-ups at the western division including Sigatoka Depot , Nadi Office , National Control Center (Vuda) , Navutu Depot and Namoli House.
• Helped IT Technicians in the installment and troubleshooting of Wireless Networking at Suva Head office and Kinoya
• Assist staff remotely with PC problems through the telephone or remote login
• Helped IT Technicians with Installation and maintenance of Gentrack and Mosaics systems.
• Part of the IT Support Team attending to computer faults reporting to the helpdesk administrator.
• Continuously up date and therefore familiar with the company’s latest in technology.
• Administer Operating system support .
• Troubleshoot Network problems for eg computer could not be seen on the network , IP conflicts
• Setting up of internet connections , IP phones conflicts printer could not be seen on the network , and wireless not working.
• Helped IT Technicians with PC Maintenance and System Failure Restoration
• Assist the helpdesk administrator in the logging and closing of faults.

Eductation

• technical system familiarity.
• High level organisational and planning skills.
• Improved communication skills at all level.
• Improved telephone conversational skills.
• Learned to be accountable for one’s action.
• Customer focus and reliability.

Additional Information

I am presently employed as a supervisor of a construction company -

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