administration, sale managing, Customer Service, hr

To find a job that suits my skills and education where I can develop new skills and contribute significantly.

1. Abu Dhabi Chamber of Commerce, Al Ain / UAE
April 2003 - up to date
Chief Officer Administrator
Duties & Responsibilities:
- Managing all services and operations related to customer services.
- Issuing origin of certificates for vehicles, factories, companies and personal luggage’s imported out side the country.
- Main data entry for large commercial projects.
- Follow up the step wise procedure for finalizing commercial agreements.
- Monthly reporting for all commercial projects.
- Issuing trading certificates for commercial companies.
- Periodic evaluation for all customer services staff.
- Providing employees with all necessary training courses related to customer services.
- Keeping high level of quality standards through the implementation of ISO-9002.
- Implementing recommendations, instructions and circulars issued by general manager office.
- Weekly meeting with staff and reporting the higher management with monthly recommendations.
- Periodic meetings with customers to improve the level of services especially for businessman’s.
- Participating in budget preparation end evaluation.
- Follow up the suggestion system.

2. Al Nakhla Al Mubaraka for Gardens Est., Al Ain/UAE
June. 2001 – Feb.2003
Sales Man Manager
Duties & Responsibilities:
- Finalizing all imported and exported operations.
- Opening a new marketing areas.
- Budget evaluation.
- Supervising all operational training courses.

3. Anwar Al Ain for Trading & Export Est., Al Ain/UAE
Oct. 1999 – May.2001
Sales Man
Duties & Responsibilities:
- Distribution of company goods.
- Cashier officer.

1994–1998,
Baghdad University
Baghdad, Iraq
B SC. In Earth & Environmental Science
College of Science

- ICDL,
May 2006
- Creative Thinking,
Feb. 2000

Special Skills

*Communication skills:
- High level of communication skills
- Self motivator
- Hard worker
- Group worker

*Computer skills:
- ICDL (International Computer Driving License)
- Internet Applications
- DOS
- Programming Language: FORTRAN & Basic
- Operating Systems: Windows, DOS, XP
- General MS-office: MS-Word, Excel, Power Point & Access