Service Engineer, Technical Support Engineer, Technician

To work in a prestigious company where environment of growth is encourage and where my potentials can be tapped and skills enhance.

ALHAMRANI UNIVERSAL COMPANY LIMITED – Field Service Lead Engineer
(Riyadh security Department) (June. 27, 2004 to Present)

• Provides constant support to other service engineers within the area of responsibility as well as other locations seeking assistance both technical and customer related problems.
• Field servicing /troubleshooting of security system such as Diebold, Radionics/Bosch, Hitron, Bentel, DVIP-ATM/Dedicated Micros including the communication setup and programming from remote area to central station.
• Performs security system installation/set-up, programming, diagnosis, testing and commissioning.
• Restores security system to correct operation if failure arises in less time to maximize security system availability to ensure customer satisfaction.
• Performed board level repair and troubleshoot on all security equipment.
• Performs corrective maintenance and provides technical supports to bank personnel in troubleshooting of security problems such as CCTV, burglar alarm, access control system and fire alarm system including cash-in transit.
• Responsible in providing efficient and effective services to clients.
• Conducted training on Bank personnel and ATM Custodians.
• Assigned in technical support department to conduct loading software, upgrade and configure CCTV equipment and Performed quality check on all security equipment including preparation and test all equipments.




SAFARI COMPANY LIMITED – Hardware Technician
(September 29, 2002 to May 04, 2004)


• Responsible for the Operation and Maintenance of CCTV surveillance system, public address system, access system, MATV and Audio-Visual at King Fahad International Airport, Overseeing and technical supports as well as FID’s (Flight Information Display) at KFIA.
• Performed preventive maintenance of the system as per the request of international airport project inspector.
• Performed corrective maintenance and provides technical support to airport personnel and checked and monitor the operation of all equipments.
• Repair circuit boards on all equipment, including communication and telephone equipment as per the request of airport personnel.
• Assisted IAP inspector for the commissioning and testing of the new security system installed.

Tertiary - University of Southern Mindanao
Bachelor of Science in Industrial Education
Major in Electronic
Graduated – April 1993
Bachelor of Arts
Notre dame of Midsayap College
Under graduated
June 1988 – march 1989
Secondary - Notre Dame of Midsayap High school
June 1983 – March 1988
Primary - Lower Glad Elementary School
June 1977 – March 1983

A.) Comptia A+ Certified (Hardware) December 5, 2005
B.) Comptia A+ Certification Program (Core & OS) Oct.12 - Dec. 2, 2005
C.) Advance Networking w/wireless Tech. Sept. 5 - Oct. 7, 2005
D.) Introduction to Basic Networking July 28– Sept. 1, 2005
Introduction to TCP-IP
E.) Computer Hardware Engineering May 13 – July 22, 2005
Basic Computer hardware and Servicing
F.) Diebold, Radionics & D5112 Programming January 26, 2005
G.) Diebold- Fire alarm, Burglar alarm & Bentel January 24, 2005
H.) Diebold-CCTV, ASL Operation & Programming January 22-23, 2005

SPECIAL SKILLS
A.) Troubleshooting of computers and other computer peripherals.
B.) Knowledgeable of Network Setup – Local Area Network (LAN), Wide Area
network (WAN).
C.) Proficient in installation and troubleshooting of Satellite system.
D.) Repairs of electronic circuit boards.
E.) Knowledgeable of Electrical installer.
F.) Able to read and analyze electronic schematic diagram and floor plan.
G.) Driving