Field Engineer

Perform installations, troubleshoot, solve the problems. Completing and submitting dailly operation reports and billing information daily. Encourages and builds positive relationships and communicates effectively with all co-workers and outside

2006 – Present : PT. MMU
Operational Coordinator of District Sumatra for ESP & HPWS Rent System
Covered Area :
• Limau (UB. Pertamina EP. Limau)
• Tanjung Miring Timur (TAC Pertamina – Retco Prima Energi)
• Sukaraja (TAC Pertamina – Easco Ltd.)
• Benakat (JOB Pertamina – Indelberg Ltd.)
• Tanjung Pal, Riau (Petroselat Ltd.)
Responsibility : Assist Operational Director to build capability of field operating teams to install, monitor, track, and achieve performance; provide coordination of process operations; lead and/or influence problem-solving and assure technical or appropriate operations support are utilized during problems or upset conditions; assure operating teams are following guidelines for scheduled time off, staffing targets, and overtime; provide feedback to teams and individuals including the steps required to resolve performance issues; report shift results to teams, operations management, and other appropriate company resources.

2003 – 2005 : PT. MMU – ESP Field Supervisor
Responsibility : Performing ESP field installations, troubleshoot, resolve on-site problems at customer locations. Completing and submitting service reports and billing information daily. Encourages and builds positive relationships and communicates effectively with all co-workers and outside.

2003 – Present : PT. MMU – ESP Field Service Technician
Responsibility : Perform ESP field installation at customers locations. Completes services requests; Customer Service including : providing technical support to all internal and external customers; interacting with various departments throughout the company, assisting customers by phone or in person to assist in the day-to-day operation and/or normal wear of unit.

2002 – 2003 : PT. MMU – Sales Engineer
Responsibility : Maintains teamwork relationship with all internal customers; sales teams, Applications Engineering, Product Support/Parts, and Training. Develops and maintains strong customer relations with current customers and builds relationships with prospects. Meets/exceeds assigned annual revenue and profit margin goals.

2001 – 2002 : PT. MMU – Trainee Engineer

1996 – 2001 : Radio KOWL FM – Presenter and Operator

1994 – 2001 : Indonesia Institute of Technology, Electrical Engineering
1991 – 1994 : Cendana Senior High School, Duri
1988 – 1991 : Cendana Junior High School, Duri