manager maintenance

for better prospectous.

Being the Product Support Specialist, Manager - Work Shop serving for M/s. UNATRAC Company Ltd., Slough, UK. Working in Lagos, Nigeria, West Africa on deputation. Hands on experience - Maintaining a large fleet of Mining and Construction - Heavy Earth Moving and Material Handling Equipment. Controlling the complete work shop.

I have in depth knowledge in technical and general management, strategic planning and operations control in the field of Automobile like Heavy Earthmoving Equipment, Light and Medium Vehicles. Controlling a Group of Asst.Managers, Deputy Managers, Service Engineers in Service and Parts Operations.

Met the end-users of the machines to satisfy them in all aspects. viz. After sales service, before failure analysis, full availability % of the machine, etc. to avoid the breakdown of the machine and to improve the customer satisfaction. Met the requirement of Service Excellence Program and extending the co-operation for the 6 SIGMA project for a publicly limited company in Chennai.

Participated in recruiting Sales and Service personnel for the company.

Lead a team of Service and Sales Engineers in and provided better. After sales service, before failure analysis, full availability % of the machine, etc. to avoid the breakdown of the machine and to improve the customer satisfaction. Met the requirement of Service Excellence Program and maintained a team of Engineers and also extended the co-operation for the 6 SIGMA project.

The Job Involved Preventive Maintenance, Troubleshooting Faults, Minor & Major Repair of Construction and Mining Equipment like Hydraulic Excavators, Dozers, Backhoe Loaders, Front End Loaders, Shovels, 25 to 120 tons Dumpers, Traxcavators Steel Mill Application and also the Road Construction equipment like Pavers, rollers, etc.

Diploma in Automobile Engineering

Computer Knowledge:
Basic Computer Operation, Window 98, MS office 97, Lotus SmartSuite,
Web browsing, SIS, ET and DBS (Caterpillar propriety software),

Interests
Reading, gardening, Music, net surfing.
Preparing the Training Presentation Material on the PC based Program.


Passport No.: A8231513