Desktop Support/Computer Technician
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Education: 2
Experience: 5 years
Relocation: Yes - Domestically
Career Objective
4 Years of solid working experience in the Field of Technical and Information Technology.
Support & Maintains hardware, software standard to sustain stability of user work and satisfacions.
Professional Experience
SERVICE ENGINEER
ITEC SUPPORT PLUS INC.
5/F PEAKSUN CONDO,
#1505 PRINCETON ST, MANDALUYONG CITY
TEL.NO # 7239571
SEPTEMBER 10, 2002 ‘V PRESENT
Worked as a Technical Support Engineer for various clients such as:
7-11, Bombardier, DuPont Far East Inc & Motorola
TASKS:
― Provides technical and desktop troubleshooting
― Installs, Troubleshoots, Remote Troubleshooting Personal Computers, Printers
― Troubleshoots applications, Operating Systems, Utility software
CLIENT BASE / IT PERSONNEL
DuPont Far East Inc. / CSC MALAYSIA
19/F GT TOWER INT‘¦L 6815 AYALA AVE,
COR DELA COSTA ST MAKATI CITY PHILIPPINES
TEL NO # 8189911
2003- July 17, 2006
CLIENT BASE / IT PERSONNEL
Motorola Philippines / CSC MALAYSIA
21/F SALCEDO TOWER
169 H. V. DELA COSTA ST MAKATI CITY PHILIPPINES
TEL NO # 8100762 LOC. 8499
PRESENT
TASKS:
― Maintains Dell PE 2850 Servers, Compaq Proliant 3000 Server
― Maintains O.S. platforms namely Windows NT, 2000, 2003 Servers
― Administers File and Print, AD, DHCP In Motorola Site.
― Administers PABX console using AVAYA Terminal
― Assists Network Administrators on maintaining and installing Routers,
Switches and Hub
― Maintains patch panel distribution for voice and data
― Creates reports, telecom billings, hardware audits and inventories,
― Maintains asset compliances for servers, desktops, printers, peripheral devices
― Coordinates with vendors/subcontractors for purchasing/leasing Computer
equipments
― Creates Outages Reports, Escalation Procedures, and Downtime Procedures
― Attend and report Monthly and Weekly call meetings
― Runs ticketing and monitoring applications such as REMEDY
Eductation
Major in Computer Engineering Technology
Technological University of the Philippines
Additional Information
PERSONAL DATA:
Sex : Male
Age : 28
Birthday : April 29, 1979
Status : Married
Religion : Catholic
Languages Spoken : English & Filipino
Height : 5‘¦ 6‘¨ feet/inch
Weight : 160 lbs
Nationality : Filipino
SSS : 33-7873888-1
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