Network Support Manager Pakistan,

To join Sales and Marketing team of a dynamic organization to contribute towards continued progress of the company, with personal career progression

1.Market Planning & Strategic Customer Selection:
Responsible for targeting prospective customers, based on profitability and strategic fit with overall business strategy. Performing market planning to ensure alignment with the overall goals of the company vis-à-vis profitable growth

2.Market and Customer Analysis :
Monitoring market and competitor trends to understand the evolving needs of strategic customers. Understanding the specific needs beyond pricing and volume requirements and involving Customers’ business strategies, operational requirements and drivers that influence the decision making process

3.Customer Relationship Management:
Responsible for defining and implementing Customer Relationship Management (CRM) solutions for customers including; oil price risk management, inventory management and fleet card systems management etc. The CRM solutions implemented involves considerable coordination and monitoring to ensure smooth delivery of results committed to Customers. 4. Customer Profitability Management:
Evaluating customer profitability through a detailed profitability, costing and pricing methodology.


5. Member – Logistics Committee on Transport Optimization Process
Member of the team involved in the implementation of Global Downstream Transport Optimization Process (GDTOP), a Chevron Global initiative, in Pakistan

6. Member - Area Operating Plan Committee
Member of the Area Operating Plan Committee Pakistan, which aims at maximizing enterprise value through cross functional interfacing of all key functions in the company. AOP sets work direction for operational functional executors and provides the basis for the oil flow execution at the optimum lay down cost
Scope of Job Responsibilities - Assistant Area Manager Refine Sales

1. Sales
Managed sales of the Northern Punjab region comprising of 51 retail outlets. This included;
a) Achieving monthly sales targets of both refine as well as lubricants.
b) Ensured product quality & quantity at all the outlets falling in the zone.
c) Monitored Day to day sales in the zone.
d) Involved in the site selection process by collecting all related information pertaining to site potential &
Dealer’s competency.

Year Degree Institute
1996 Masters of Business Administration (MBA) (Marketing) University of Preston USA Affiliated Campus, SBC, Islamabad
1994 Bachelors of Science (B.Sc.) Punjab University

·Successfully completed ‘Couching Skills’ Course by TPPL - June 2007
·Successfully completed ‘Leadership’ Course by CRES - July 2006
·Successfully completed ‘Negotiating Skills’ Course by CLBU - September 2005
·Successfully completed Loss Prevention System Training - a Global Initiative on Operational Excellence
·Successfully completed ‘Fingerprint Business Solutions’ Course in Bangkok Thailand - May 2004
·Successfully completed Creating Magic in Selling’ Course by KZR - July 2004
·Successfully completed 'Advanced Product Knowledge Training’ Course by CLBU - April 2001
·Successfully completed 'Communication & Selling Skills Training’ Course by CLBU - July 2001

2. Marketing
a) Planned and executed sales promotion activities at Caltex retail outlet. This entailed developing & conducting sales promotions on refine (petrol) products keeping in view demographics and psychographics of the target market.
b) Carried out SWOT analysis for different campaigns and suggested future strategies & plan of action.

Finance
a) Prepared Capital Budgeting reports based on CREM (Caltex Retail Economic Model) involving NPV, IRR, MIRR and payback, for new retail outlet projects
b) Prepared and analyzed cash flows of both newly established as well as old retail outlets through
Look back & On going models respectively

Skills / Computer Expertise
Strong analytical skills & ability to work in teams. Hands-on experience in the use of Internet & major computer application packages such as Microsoft Word, Lotus, Excel, Harvard Graphics, Power Point, etc.


Extra Curricular
· Member Islamabad Club.
· Member of school Table Tennis, Football teams
· Member Cricket Team at SBC
· Awarded the Quaid-i-Azam Award for best Scout
· President College Hiking Club
· President College Inventory Club

Personal Information
Date of Birth: June 15, 1974
Marital Status: Married
Nationality: Pakistani