information & technology support & helpdesk

Support the manager team to daily operational

Detailed Working Experience:2004/08 – NOWCompany: Hotel Gran Melia JakartaPosition: Asst.IT ManagerSalary: Rp. 6,200,000Responsibility:Areas of Responsibilities· Assist the Manager to Analyze and choose Hardware and Software to be used for those Hotel· Manage and control the whole Automation’s Systems in this Hotel· Maintaining some operating systems Windows NT 4.0, Linux Intranet Server.· Arrange and control the rotations of on-site and off-site Backup· Develops and improving the office automation related to the technology growth· Conduct training for new implement software and on going advanced computing technique.· Provide IT support to the users and guest regarding computer problems· Support Guest with the trouble shutting of broad band in the room1993/08 – 2004/08Company: Hotel Atlet Century Park JakartaPosition: Asst.EDP ManagerSalary: Rp. 3,800,000Company Background:Hotel Atlet Century Park is one of the chains Hotels from Century Headquarter based in Hongkong that run in hospitality business.Founded in 1990 on behalf of PT Lingga Harapan Krida, Hotel Atlet Century Park is fourth Star Hotel that runs 630 rooms. Responsibility:Areas of Responsibilities· Assist the Manager to Analyze and choose Hardware and Software to be used for this Hotel· Manage and control the whole Automation’s Systems in this Hotel· Maintaining some operating systems Windows NT 4.0, Linux Intranet Server.· Make departmental Policy and Procedure· Arrange and control the rotations of on-site and off-site Backup· Develops and improving the office automation related to the technology growth· Make yearly budget, also short/long term project and planning· Conduct training for new implement software and on going advanced computing technique.· Provide IT support to the users and guest regarding computer problems1991/12 – 1993/08Company: Hotel Atlet Century Park JakartaSalary:Rp.2,500,000Company : Hotel Atlet Century Park JakartaPosition: Housekeeping Administration Responsibility · Yearly budgeting for Housekeeping and Laundry Department · Made schedule monthly of Housekeeping and Laundry staff. · Made monthly report to distribute directly for Financial Controller and General Manager. · Help and support supervisor handling complaint from the guest

Formal Education:

Degree from Informatika Komputer Academy, 1991.
Jakarta, Indonesia

Courses and Training:
Fidelio Sales and Banquet convention Training
December, 2006 by Fidelio support Center.

Multi Media course and training, November 2003
By PT. Pentasoft

Maxial HMS Advanced Technical Training, 1997
Jakarta, by Maxindo Caraka PT.

Maxial 2000 Systems Training, 1999
Jakarta, by Maxindo Caraka PT.

Windows NT. 4.0 Hands On Training, 1999
Jakarta, by Solusindo PT

Linux Redhat 6.20 System Administration, 2000
Jakarta, by Nurul Fikri Computer and Statistic

Basic & Dbase III Programing , 1989
Jakarta, by Lembaga Ilmu Pengetahuan Komputer Indonesia Amerika

English Conversations Program Level VI, 1989
Jakarta, by Adventist English Courses