Business Manager
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Education: 4
Experience: 18 years
Relocation: Yes - Internationally
Career Objective
To obtain a challenging position with a market leader that utilizes my experience in product management and sales management.
Professional Experience
Branch Head (Sales) at India Glycols Ltd. Aug¡¦01- Current
„X Monitoring the complete sales & marketing, business development and handling the dealer activities at the city level.
„X Conducting market research/survey in the designated zone for product and business development.
„X Providing technical service to the customers with support from R&D department.
„X Demonstrated excellence in establishing the company in Oil & Gas Industry in Gujarat Region through aggressive marketing & extensive coverage.
„X Augmented the market share from by10 % in a span of two years.
„X Played a pivotal role in commercializing Demulsifiers at major installations of ONGC.
„X At Ahmcdahad Mehsana & Ankleshwar secured orders of more than 1000 tons of the product during previous financial year (> 50% market share).
„X Received Verbal Appreciation from President (Marketing) of our company
Assistant Sales Manager at Tarak Chemicals Ltd Apr¡¦95- Jul¡¦01
„X Effectively handled the agency business for specialty chemicals independently.
„X Participated in price negotiations with large customers and Sales forecasting etc.
„X Exhibited stupendous performance in escalating the overall market share from 20% in 1995-96 to 50% in 1997-98.
„X Deftly standardized all Sales formats/procedures for ISO 9002 in a time span of just six months thereby bringing improvements in the total functioning of the department especially with regard to complaints processing.
„X Bagged a major order of 350 MT Demulsifier order from ONGC ¡V Mehsana in 1996
„X Developed Water Injection & Oil Line Corrosion Inhibitor with R & D Team support
„X Promoted to Asst. Manager from Sr. Executive
Eductation
Past graduate Diploma in Marketing & Sales Management from Bhartiya Vidhya 1990
Bachelor's Degree in Science (Chemistry) from M. S. University of Baroda. 1987
Additional Information
„Ã Strategic Planning; Formulating business strategies and strategic utilization and deployment of available resources to achieve organizational business objectives Establishing corporate goals, short term and long term budgets and developing business plans for the achievement of these goals.
„Ã Sales & Marketing: Overseeing marketing and sales operations for achieving increased growth & profitability. Utilising the public information and personal network to develop marketing intelligence for generating leads. Coordinating with finance department for controlling credit operations to ensure hassle free running of the sales process.
„à Customer Relationship Management: Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms. Attending to clients (individuals/corporate clients) concerns & complaints and undertaking steps for effectively resolving them. Interacting with the customers to gather their feedback regarding the products¡¦ utilities. Maintaining cordial relations with service team for speedy response to customers¡¦ complain to sustain the profitability of the business.
„Ã Team Management: Imparting /organizing training programs for new recruits for achieving pre planned business targets. Leading, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets.
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