IT Manager or Supervisor

Seeking a challenging position where I can utilize my interpersonal skills and academic knowledge of Information Industry to serve your prestigious company and where I can share my technical expertise and grow professionally.

ƒÞ operation and technical services manager Sahara Net is one of the largest ISPs in Saudi Arabia
ƒÞ The main task is to support customers for post-sales services, designing and implementing tailor-made solutions
ƒÞ I have installed these Internet access solutions: Dialup on demand, ADSL (+WiFi), Digital Leased Line (DIA, FR, DIA over DSL & SHDSL), ATM, Point-to-Point WL using Infinit , Redline, Symbol and Orthogon¡Ketc.
ƒÞ Activate the Fiber Connectivity for Sahara Net Branches (Jubail, Jeddah and Yanbu).
ƒÞ Designed and implement complicated Corporate Private Networks using IP Sec VPN tunneling protocol.
ƒÞ Technical Project Manager for (Royal Commission-Jubail, Saudi Electricity Co, Saudi Cement Co, ATCO Group, Saudi bin Ladin Group, Radisson SAS Hotels, Holiday Inn Hotels, Okaz News Paper, Gulf Trading Corporation, AYTB, Anabeeb, Marafiq, Youkogawa, Olayan Descon).
ƒÞ Represented the 2nd level support to key customers for all Sahara Net services.
ƒÞ Independently operated fully Sahara Net Head Office Routers and branches POPs (Dammam H.O, Jubail, Riyadh, Jeddah and Yanbu), This includes Cisco routers (with ATM interfaces), Cisco switches, Cache systems (Blue Coat), Foundry L3 and L4 switches, Bandwidth management appliance (Packeteer and Exinda).

June 2004 October 6 University Cairo, Egypt
B.Sc., Electrical Engineering
ƒÞ Major in Electronics and Electrical Communications Engineering.

April 2004 Cairo University, Faculty of Engineering Cairo, Egypt
ƒÞ CCNA (Cisco Certified Network Associate)

November 2007 Dammam, KSA
ƒÞ CCNP (Cisco Certified Network Professional)

PERSONAL SKILLS
ƒÞ Creative problem-troubleshooting and solving.
ƒÞ A quick learner with experience in communicating ideas.
ƒÞ Excellent interpersonal communication.
ƒÞ Highly motivated with willingness to take independent responsibility.
ƒÞ Computer Skills:
„X Operating Systems: MS-DOS, Windows 9x, 2K, Windows XP, Windows 2003 Server.
„X Software: MS Office, Internet Explorer, Adobe Photoshop, most Proxy Management Systems like Kerio WinRoute, MS ISA, Blue Coat Systems.
„X Extensive knowledge of WAN networking & Cisco IOS commands and protocols for both routing and switching (TCP/IP, ISO/OSI, Ethernet, VPN, Frame Relay, ISDN, DSL, BGP, RIP v1&v2, IGRP, EIGRP, OSPF, BGP, NAT, IP addressing, VLAN Designing, Basic Wireless).