Doaa Refaat Office Manager

to work as Office Manager, Administrative Assistant, Assistant Marketing Manager, Secretary, Public Relation . To be an active member in a stable organization that would provide me with an opportunity to establish a recognizable career.

Current job
Awareness for
Conference Management co: July 2007
Conferences
Exhibitions
Trainings

Office Manageress

 In charge for managing the work cycle (Analyzing, Designing, Developing, Implementing and evaluating).
 Responsible for achieving sales service targets.
 Sharing in the Company Marketing Development activity & achieved great results within short time.
 Responsible to train the sales & Customer service how to communicate and deal with the customers.
 Sharing in the Company in coordinating (training, conferences & exhibition) like Dr.Soliman EL-Ali training events(Awaken The Giant within) and Mr.Tony Buzan (Mind Mapping & Memory) training events
 Handling all the company's secretarial tasks (faxes, mailing, coordinating work between all departments).
 Reporting to the Operational Manager.

EL-Dakahlia Factory for Sweets.
An Office Manageress Dec.2005-30 May.20
 In charge for managing the work cycle (Analyzing, Designing, Developing, Implementing and Evaluating).
 Responsible for sales department and Costumer service.
 Responsible for Graphic Designing department, participating in creating all Designs for sweets packaging that already were sold in the sweets market also designs included (brochures, designing pages inside magazines, copybooks, Shopping paper Bags & also caricatures) skillfully using Apple MacG5.
 Sharing in the Factory Development activity.
 Reporting to the General Manager, owner of the Factory.

Golden Land Tours
Assistant tour operator July 2003-July 2005.

 Sharing in planning the Itinerary for the Travelers.
 Responsible for making reservations in (Hotels and Nile Cruises.
 Reporting to the Tour operator Manager.

Graduated from Faculty of Arts, department of Tourist Guidance (English department) Ain Shams University July 2005

▪ Secretary Diploma in MS: Word MS: Excel,MS: Outlook,MS: PowerPoint Good knowledge of Internet.Adobe Photoshop from AUC.
-Advertising Diploma in (Adobe Photoshop, Free Hand, Corel Draw and
Adobe In Design) from IBM
1-Attending Professional Executive Management Diploma
In The American University in Cairo (AUC) that is equivalent to diplomas awarded by Egyptian Universities. Supreme Council of Universities Decision no. 22 dated June 6 / 2002.
I have finished the first term with grade (86.1 B+) continuing 2nd and the 3rd.

2-Attending The International Trade Certification, offered by the Import and Export Institute University in Washington, USA. At the premises of the American University in Cairo (AUC) Scholarship from American Chamber Of Commerce in Egypt.
Course details:

1-Global Culture. With Grade B =80%
2-International Marketing. With Grade B= 85
3-Import & Export.
I have finished Global Culture & International Marketing & will be continuing the Import & Export.
3-Attended workshop Start-up & Innovation (ITI)
These Workshops is an outcome of the collaboration between the United States Agency for International Development (USAID)

Confronces attended:

1- Dr.Soliman EL-Ali (Awaken The Giant within)
2- Mr.Tony Buzan event (Mind Mapping & Memory-Brain Smarts Leader-Speed Reading and knowledge-In search of Genius & Creativity and Innovation) certified from Buzan Center from England.

iam aspiring to continue MBA after the professional executive diploma.
Training.
▪ Leadership.
▪ Motivation.
▪ Negotiation.
▪ Industriousness.
▪ Creative Designs
* Customer Oriented

Languages


▪ Arabic: Mother Tongue
▪ English: Excellent
_ French: Faire

Hobbies

▪Swimming, Gymnastic exercises, reading Novels.
Date of birth

▪ 9 April 1984.

Nationality
Egyptian.

Member in the Egyptian Tourist Guides Syndicate

Member in el Ahly Club