Moneim

A highly motivated person seeking a challenging position in customer service, sales "customer management”,Dealing with people, meeting customer needs and expectations, using computers, internet, solving problems,achieving company goals.

Working Experience:
09/2006 –
(Current Job) Working at Mobinil Smouha - Alexandria.
Position: Senior Customer Service representative
·1 Working as a customer service rep at smouha shop
Responsibilities:
Handling all customer services, sales and after sales services ,
And general cashier responsibilities.
Successfully I have completed course about dealing with money and fraud cases certified by international bank of Egypt.
02/2005 – 08/2006 Working at Western Union Money Transfer (IBA) - Alexandria.
Position: Customer Service Operator
I was responsible of the main safe, a cash box in US dollars, fill in the customer application, pay money on the system, sending money in side all AAIB Bank’s, handling customer problems, receiving customer checks by phone, preparing monthly reports and I was working at all Alexandria Branches.
Also I've successfully completed the following Training courses:
·2 IBA-Western Union Seminar 2006
·3 IBA-Western Union Club 500 2006
·4 IBA-Western Union Top Teams 2005
·5 IBA-Western Union Seminar 2005
01/2005 – 02/2005 Working at Faragalla Group – Borg El Arab - Alexandria.
Position: Accountant
I was working as accountant at the purchasing department.

Bachelor Tanta University,
Faculty of Commerce ,
Major: Accounting