diligient filipino worker

to work in a company that will benefit me as well as the company benefits in my capabilites & capacity

Sept 2001 – present Account Management Specialist
-Supervisory tasks
-Cashiering; Customer Service
-Handle multi-task functions (cashiering, custodianship, customer service
-To service customers with satisfaction within the parameters & standards
-Prepare end day reports daily on the MS operations
-Ensure safety & proper disposal of accountable items-Responsible in receiving/sending/verifying stocks from warehouse & other globe telecom business centers
-Responsible in issuing stocks to center personnel for sales (cashiers & customer service assistants); retrieving and balancing of center stocks at the end of the day’s operation and reporting it to head office; tags and reports daily sales of the business center to the center head at the end of days’ operation-Responsible in safekeeping postpaid & prepaid inventory items/stocks of the business center, with dual-access standard
-Report on daily/monthly stocks inventory, with reports submitted to head office and auditors-Responsible in weekly, monthly & quarterly forecasting of postpaid & prepaid inventory items based on sales & inventory movements of current stocks (fast or non-moving items)
-Receive and handle client’s telecommunication concerns, problems & complaints; process subscriber’s application on mobile service-Officer in charge of business center’s customer service assistants, checking their performance in compliance with the set standards of the company; prepares their monthly & daily schedules, approve their filed scheduled vacation leave; check their proper grooming and GSET standard-Daily checking on business center’s appearance, lights, merchandising, displays , updated brochures & pricelist; check overall on cleanliness and preparedness of the business center before the day’s operation-Checks on the performance of office machines and equipments, HUB/LAN connection, queuing machine, telephone/fax lines, computer units & photocopier-Visit company and working individuals, encouraging them to get and apply for globe handy phone mobile service

EDUCATIONAL ATTAINMENT

LEVEL SCHOOL SCHOOL YEAR

Tertiary University of San Carlos
Bachelor of Science in Accountancy 1996-1999

High School John Bosco School
Graduate 1992-1996

Elementary John Bosco School
Graduate 1987-1992

ACADEMIC HONORS

DATE NATURE OF HONOR OR AWARD

1996 MERCURY DRUG AWARD FOR EXCELLENCE IN MATHEMATICS

HIGHLIGHTS OF QUALIFICATIONS

• Deeply committed, highly responsible with professional work attitude
• Can work with minimum supervision, flexible, can work on varying shifts 7 work under pressure
• Detail-oriented, results-oriented, have initiative and high sense of urgency, I’m a team leader as well as team player
• Articulate, willing to travel, flexible & pro-active,