a degree of business administration

sales customer care general relation

2000 – 2001: In Management (ADMINSTRATOR) from Micro & Small Enterprises (MSE) Advisor Center for nine months (GERMMANY PROJECT).
2003 – 2004:In Sales as a Sales Manger from Solidarity Nouf Company for two months years
2004 – 2004:In Public Relations as a Public Relations manager from Taibah Hospital for ten months.
2004 - 2007:In Customer Care Unit in Sabafon Company as a Contact Center Representative(Operator) for 2.5 years.
2007-2007:In Sells Department in HITS-UNITEL (Y) company in ADEN for five months.
2007- :in marketing as the marketing employee in Yemen post newspaper in Sana'a

1999-2000:passed secondary school by rate 83.62
2006-2007:degree of Business Administration in Faculty of Commerce and Economic University of Sana’a.

1995-1998:Two Courses of English from Yemeni Institutes
2000-2001:Diploma of Public Speaking from IPS Institute, Pune, India.
2000-2001:Diploma of Written & Spoken English from Pitman’s Institute, Pune, India.
1995-1999:Basic courses as (dos & windows 98)
2000-2001:Uncompleted diploma, which consists of:
1- Basic of 2000 Microsoft Office Programs.
2- SQL Server (Structure of Query Language)
3- Java Language from (NIIT) Institute from, Pune, India remaining only Java and I have the Marks sheet of (SQL)
2003:Diploma in Maintenance of Computer from (ECC) Institute,Sana’a, Yemen.

2006:certificate in integrated accounting system from unique institute authorize by Yemen soft.
- In 2005 sent by Sabafon Company to CMT House (Consultancy, Management, and Training) for a Training Course: How to be a great Call Center Representative
1-Certificate in a management of time from university of Sana'a.
2-Certificate in proficiencies of communication from university of Sana'a.
3-Certificate in professional marketing from university of Sana'a