Technical Service Engineer
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Education: 4
Experience: 3 years
Relocation: Yes - Domestically
Career Objective
Consult and technical support to service engineers, mechanics and machine operators (Construction Equipment Group).
Professional Experience
Myanmar Tractors Ltd. (Caterpillar) (July 2006 ~Up to now)
Technical Communicator (Machine)
• Monitoring in servicing, maintenance, troubleshooting for CAT Excavator, Dozer, Wheel Loader, Motor Grader.
• Responsible to give essential updated facts, data and new product information and to solve technical problems.
• Consult and technical support to service engineers, mechanics and machine operators.
. Monitoring staffs’ performance progress, quality of service, effectiveness and efficiency of the new products and technology.
. Co-ordinate service team and oversea product suppliers for technical solution.
• Responsible to analyze various machines failures and decide whether it is a warranty claim or not, with respect to the rules and regulations of Caterpillar.
Dalla Dockyard, Inland Water Transportation (June 2000 – Feb 2001)
Apprentice Engineer
• Learnt how to repair, to service, to test, to maintain marine engine.
• Learnt Lathe machine operation and welding processes.
Eductation
•B.E (Mechanical), 2001- 2005, Toungoo Technological College, Myanmar.
•A.G.T.I (M.P), 1997- 2000, Government Technical Institute, Toungoo, Myanmar.
Certification
•I.D.C.S ( NCC, UK ) International Diploma in Computer Studies,1995 -1996, Yangon.
•Certificate in Computing (Information Technology Program), July - Oct 1994, Yangon.
Additional Information
•Technical Communicator Training, 02-16 July 2007, Caterpillar Asia, Singapore.
•Technical Communicator Conference, 17-20 July 2007, Malaysia.
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