Assistant manager

manager

Job history:

From January 1999 to March 1999:
Accountant in EBKOT CO. (for investments and development.)
From May 1999 to July 2000:
Assistant to the General Sales Manager in MISR SPINNING AND WEAVING CO. in Mahalla.

Job Description :
• Handling foreigner customers , maintaining their needs
• Coordinating between them and other departments.
• Coordinating all meeting schedule of the general sales manager
• Maintaining the accuracy of work flow between departments and foreign customers, and passing all these data to the general sales manager.
From August 2000 to September 2002:
Sales representative in Chemipharm ltd. (pharmaceutical co.)
Job Description :
• Maintaining old customers, keeping them and adding new customers.
• Increasing the productivity of the delta from 80 000 le to 95 000 le per month.
• Solving and handling all customers’ problems ..,
• Handling cash and checks and all bank deposit

Present job:
Working In THE EGYPTIAN CO. FOR MOBILE SERVICES (MOBINIL).
CASHIER :,
• Handling all day revenue from cash ,closing shift and making all reports and sending them to the financial dept
• Working as customer center rep working with the policy of the One Stop Shop.
• Stock keeper: Managing stock requests and returns to the main ware house. Keeping accuracy between the physically on hand quantities and the Oracle Database.
Current job description :
• Shop manager deputy. Assisting Manager to maintain High Quality in the following points :
• Level of customer maintenance.
• Team work between colleagues.
• Shop condition in a perfect appearance.
• Handling angry customers.
• Coordinating between the shop and the alternative departments.
• Managing the work flow in his absence.

Education:
• From 1982 to 1994: From primary to secondary in El-Salam private Language school in Tanta.
• ON 1998, graduated from Faculty of Commerce, Accounting section.
• During the period of University education, passed 2 levels of French language in the French Cultural Center. Learning computer basics office

Computer skills:
• Microsoft Certified Systems Engineer (MCSA), Microsoft Certified Database Administrator (MCDBA).
• Excellent level in Microsoft office: Word, Excel, PowerPoint, Access databases.

Language proficiency:

ENGLISH: Excellent (spoken & written)
FRENCH: Good (spoken & written)
ARABIC: Mother tongue

Training:

• One month training in THE NATIONAL BANK OF EGYPT,
Tanta branch (During university summer holiday).
• Training course By Quest ( Blue sky consultant) on the following :
* Communication skills * Sales Skills * Coaching skills