Executive Secretary / Personal Assistant / Administrative Assistant / Customer Service

To pursue a career in the field of operation, administration and customer service that would provide opportunities designed to mold my innate abilities. And to be able to contribute to the achievement of the company’s objective and goals

Administrative Assistant to the General Manager at Al Manal Development FZCO, Freehold Property Developer (Al Ghurair Group of Cos.)
April 2, 2005 up to present~ DAFZA, Dubai, UAE

Front Office Coordinator at FranklinCovey Qiyada Consultants, Leadership Training
October 9, 2004 to February 19, 2005~Sheikh Zayed Rd., Al Attar Bus. Tower, UAE

Administrative Officer~A.Bichara Silverscreens Entertainment Ctr. (Shopping Mall)
~January 5, 2002 up to July 30, 2004~Legazpi City, Albay, Bicol , Philippines

Operations Manager~Informatics Computer Institute, (IT Training Institute)
December 15, 2000 up to December 30, 2001~SM Southmall, Las Piñas City, Phils.

Marketing Head~Informatics Computer Institute
January 10, 1996 to December 14, 2000~SM Southmall, Las Piñas City, Phils.

Services Officer~Informatics Computer Institute
July 10, 1995 to January 9, 1996~SM Southmall, Las Piñas City, Phil.

Professional Qualification
College – Computer Management
Lyceum of the Philippines, Intramuros Manila 1994

Professional Qualification
College – Computer Management
Lyceum of the Philippines, Intramuros Manila 1994

Core Competencies
Customer Service & Communications Coordinator – building keen relations with the customers and effective handling of complaints; ensuring open communication with the rest of the team through debrief and submission of reports.
Administration & Travel Arrangements – has organizational expertise and excellent business letter/correspondence fabrication, arrangements of air flight, hotel reservations, car hire or Marhaba Airport Service.
Events Management – organize upcoming events by ensuring qualified speaker for each workshops and arrangements of meeting conference room for social events and project launching, menus and outlined program and materials.
Various Industry Exposure – have considerable exposure in Real Estate, Corporate Training Consultant, Shopping Mall, IT Training Institute industries.

Personal Background
Born on December 24, 1974 in Manila, to parents, Reynaldo T. Soledad and Teresa M. Soledad. Filipino citizen, of Married status with two children, Female and 5’2” tall.