Hardware & Jr. Networking Engineer
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Education: 4
Experience: 3 years
Relocation: Yes - Internationally
Career Objective
Would like to obtain a challenging position as Network Admin, wherein I can use my technical and interpersonal skills as part of a team.
Professional Experience
Responsible for L1 support for VPN, Lease Line, Vsat, Tulip network.
Router configuration ( basic).
Links monitoring of all branches in India.
Co-ordinate with Venders for link restoring.
Maintained documentation for all types of networks.
Co-ordinate with customer for Network problem and give him proper solution.
Take day to day backup of 12 Servers include of Unix server.
Responsible for L1 supports for Windows 2000/2003 Server.
Manage all paper work of all the servers.
Manage data center, switch rooms, Videoconference room, and UPS room.
Responsible for Server Backup and Restore using Netvault Software.
Responsible for L1 level support for Windows 2000/2003 Server.
Installation / Trouble Shooting of Windows 2000 (P) and Windows XP
Installation / Trouble Shooting of Office Application.
Installation / Trouble Shooting of Symantec Client
Installing / Trouble Shooting of Wonders, Life Asia (This Software for Life insurance co.)
End User Support for normal Day-to-Day Operation
Carrying out Service Deliverables as per SLA
Inventory Management of IT assets.
Monitor the call escalation and follow up with the respective vendors.
Providing Support to multiple locations remotely through Windows Net meeting, MSTSC.
Monitoring and updating Symantec Anti virus report (Virus infected computers and old definition computers in all Indias branches)
Installation of Windows 2000(P), Windows XP, Windows NT, Windows 98, Window Me.
Proficient in troubleshooting Compaq, IBM, HCL Desktops as well as Laptops.
Trouble Shooting Software/Hardware Problems at Client End.
Modem installation, Internet software installation.
Windows for workgroup peer-to-peer networking.
Configuration of protocols, Network adapters, Peripherals & devices.
Installation & maintenance of internal / external fax/modem/ T.V Tuner Card.
Installation & maintenance of (HP) scanners, floppy drives, DAT drives.
Installation of Windows 2000(P), Windows XP, Windows NT, Windows 98, Window Me.
Proficient in troubleshooting Compaq, IBM, HCL Desktops as well as Laptops.
Installing peripherals at Client End.
Modem installation, Internet software installation.
Installation & maintenance of internal / external fax/modem/ T.V Tuner Card.
Eductation
Educational Qualification
Bsc IT with 65.86% first class in 2004
HSC with 56.60 % second class in 2001
SSC with 48.40 % second class in 1999
Certification
CCNA with 974/1000 in may 2007
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