Egypt Zones accountACCOUNT

Hardware & Jr. Networking Engineer


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Education: 4
Experience: 3 years
Relocation: Yes - Internationally

Industry Experience
2 years Information Systems/Technology
1 years Information Systems/Technology

Career Objective

Would like to obtain a challenging position as Network Admin, wherein I can use my technical and interpersonal skills as part of a team.

Professional Experience

• Responsible for L1 support for VPN, Lease Line, Vsat, Tulip network.
• Router configuration ( basic).
• Links monitoring of all branches in India.
• Co-ordinate with Venders for link restoring.
• Maintained documentation for all types of networks.
• Co-ordinate with customer for Network problem and give him proper solution.

• Take day to day backup of 12 Servers include of Unix server.
• Responsible for L1 supports for Windows 2000/2003 Server.
• Manage all paper work of all the servers.
• Manage data center, switch rooms, Videoconference room, and UPS room.
• Responsible for Server Backup and Restore using Netvault Software.
• Responsible for L1 level support for Windows 2000/2003 Server.
• Installation / Trouble Shooting of Windows 2000 (P) and Windows XP
• Installation / Trouble Shooting of Office Application.
• Installation / Trouble Shooting of Symantec Client
• Installing / Trouble Shooting of Wonders, Life Asia (This Software for Life insurance co.)
• End User Support for normal Day-to-Day Operation
• Carrying out Service Deliverables as per SLA
• Inventory Management of IT assets.
• Monitor the call escalation and follow up with the respective vendors.
• Providing Support to multiple locations remotely through Windows Net meeting, MSTSC.
• Monitoring and updating Symantec Anti virus report (Virus infected computers and old definition computers in all India’s branches)
• Installation of Windows 2000(P), Windows XP, Windows NT, Windows 98, Window Me.
• Proficient in troubleshooting Compaq, IBM, HCL Desktops as well as Laptops.
• Trouble Shooting Software/Hardware Problems at Client End.
• Modem installation, Internet software installation.
• Windows for workgroup peer-to-peer networking.
• Configuration of protocols, Network adapters, Peripherals & devices.
• Installation & maintenance of internal / external fax/modem/ T.V Tuner Card.
• Installation & maintenance of (HP) scanners, floppy drives, DAT drives.
• Installation of Windows 2000(P), Windows XP, Windows NT, Windows 98, Window Me.
• Proficient in troubleshooting Compaq, IBM, HCL Desktops as well as Laptops.
• Installing peripherals at Client End.
• Modem installation, Internet software installation.
• Installation & maintenance of internal / external fax/modem/ T.V Tuner Card.

Eductation

Educational Qualification
Bsc IT with 65.86% first class in 2004
HSC with 56.60 % second class in 2001
SSC with 48.40 % second class in 1999

Certification

CCNA with 974/1000 in may 2007

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