Egypt Zones accountACCOUNT

stefanus's resume


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Education: 4
Experience: 4 years
Relocation: Yes - Internationally

Industry Experience
3 years Customer Service
1 years Analyst
1 years Assistant Manager

Career Objective

To be the year employee with outstanding work, which can help the company and myself improve. To be no 1.

Professional Experience

2007 to present Self Employed
Shanghai, China
Private Tutor
• Teaching English to Chinese
• Creating tasks and activities for them to accomplish
• Management and control of the students and their plans

Achievements
• Developed highly in communicating with non-English speakers and understanding different cultures
• Successfully establishing a friendship with students from various backgrounds


January 2003 – April 2007 Coles Myer group
Burwood Highway, Burwood
Customers assistant
• Working independently in the store
• Shelving, filing and cataloguing different items
• Acting as a supervisor in grocery department and also helping other departments.
• Making sure customers get the treatment they desire
• Assisting customers and workers with help to accessing information






November 2004/5/6/7 – January 2004/5/6/7 Duta Instruments
Jln Pangeran Jayakarta Dalam 42C
Accounting Department
• Working with Access, Excel, Words and Power Point.
• Daily, weekly and monthly income and expenses data entry.
• Presenting Documents for schedule meetings.
• Rechecking the total balance for expenses and incomes.
• Calculation of budgets and profits for the day

July - December 2006 Office Works H.Q.
Caulfield, Melbourne
Operations Department – Analysist officer
• Analysed stores risks and weakness.
• Analysed a new system within the company
• To complete paperwork as directed
• To communicate with clients honestly, diplomatically, courteously and tactfully.
• To strictly adhere to operating scripts, procedures and data provided

January – December 2001 Target CM
Waverley Gardens Shopping centre
Customers Assistant
• Working independently in the store.
• Shelving, filing and cataloguing different items.
• Registering products onto Data Works and printing tickets.
• Assisting customers.

Eductation

2007 to currently Shanghai Normal University Puxi, Shanghai

Chinese language level 1-3
Still studying
Acting as a class leader.

2003-2006 DeakinUniversity Burwood, Melbourne
Australia

B.A., Commerce (Major in International Trade and Finance)
Completed the degree with Distinction average

1998 - 2003 Nazareth College
Noble Park, Melbourne
Australia

Highschool. graduated with a TER score of 83.45 out of 99.95

Certification

Mathematics VCE (outstanding)
ART VCE (outstanding)
Melbourne University - Physics gymnasium
Deakin University - Economics (outstanding)
Red Cross - voluntary

Additional Information

Developed a history of part time positions in various areas, as very hard working and has the ability to succeed to the high levels. Is mature and clear thinking, gaining experience from different industrial placements. This built confidence and knowledge in working with MS Office, archives, documents and other information systems. Has a kind and helpful attitude and is able to work effectively in teams to tackle projects together.

Accomplished VCE (Australia - Melb) and completed a degree at DEAKIN University (Australia - Melb), Bachelor of Commerce (Major in Finance and International Trade).

Dedicated to self-development with knowledge of different principles of leadership. Developed background experience in providing sufficient services to staff and customers with excellent telephone skills through working as a customer service experienced in various part time jobs. Always energetic to learn and is stimulated by new challenges and environments.


• Excellent language skills, with the ability to speak fluently in English, Indonesian and Malaysian (basic chinese).
• Confident with leadership and has the capacity to lead a team.
• Proven management quality in working cooperatively in teams.
• Motivated and enthusiastic in customer services.
• Confident clear communicator with experience in dealing with all kinds of clients.
• Demonstrated to work independently and implementing the best solutions available.
• Confident skills in DataWorks, Microsoftworks.

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