Feild Administrator Supervisor-Managment -Coordinator

Acquire challenging post with a large, well ¡V established Organization in the Oil and Gas Filed. The position should offer scope to personal growth and development and an opportunity for further advancement, after a period of achievements.

RCI Group, Egypt - Cairo Branch ( April 2003 ¡VJuly 2004 )

Members Services Representative

Operational tasks:

„X Servicing all inbound calls to support and guarantee answer rates, SLAs and member satisfaction
„X Ensuring exceptional quality service is delivered to members at all times
„X Promoting and maximizing the sale of all RCI and associated products on every call.
„X Making all booking accurately to eliminate ¡¥write-offs¡¦ and member complaints
„X Keeping up to date with RCI Policies & Procedures concerning members & products
„X Support with translations and proof reading, where applicable
„X Completing outbound calls/campaigns to promote/support member contact and activity (where applicable)



Petroleum Air Services (PAS)- Cairo Head office
( Sept. 2004 - Currently Employer)

Senior Field Supervisor
(General Service Department)

Operational Tasks:

„X Participate in the Dep. meetings to support departmental objectives.
„X Responsible for the sites flight reservation, Regarding (Pilots- Engineers-Administrators)
„X Responsible for reserving the company's planes to the other petroleum companies according to the companies contracts.
„X Follow up the maintenance and repair of equipments.
„X Participate in preparing duty schedules for field administrators.
„X Prepare and follow up contracts for all stuff rental houses.
„X Receive and process site requisitions.
„X Coordinate with company sites to prepare for annual budget.
„X Cover the shortage of field administrators.
„X Ensure that agreements with different contractors are implemented according to the company policies.
„X Handel shipments of field requirements.
„X Preparing necessary paperwork for obtaining airport permits.
„X Handel paperwork and filling for company sites.
„X Revise sites' catering invoices.
„X Prepare work orders and L.O.P for some items.
„X Check transportation fees according to company policy.
„X Follow up transfer of fixed assets to sites.
„X Check field administrators report and act accordingly.
„X Perform other tasks as may be required.

2003 Egyptian High Institute for Tourism and Hotels Cairo, Egypt
Tourism and Hotels Section
„X Bachelor Degree in Tourism and Hotels.

1999 Tabary Secondary School Cairo, Egypt
Egypt First Certificate of Secondary Education, EFCSE
„X El Hegaz Branch - Secondary School

Martial States:Married
Military States: Postpond