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andreas ferry's resume


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Education: 4
Experience: 4 years
Relocation: Yes - Internationally

Industry Experience
4 years Information Systems/Technology
3 years Computer Systems Analyst

Career Objective

To get a good and stability job in the good oil and gas company in the world

Professional Experience

Professional experiences:

December 2004 – Now. International Computer System, Indonesia.
IT Specialist.
 Monitor and understand the customer cases.
 Handle the troubleshooting on desktop end user on Oil company sites. ( Chevron,
TotalFinaelf and Halliburton).
 Managing administrative assignment in the department, sales department, presentation
Materials, researching, and analyzing data/client.
 Directly report and responsible to the Managing Director.

April 2004 – December 2004. (Contract position). NCS, Singapore.
IT Specialist.
• Maintain the 1st level support and escalate to the 2nd level support.
• Troubleshooting on desktop end-user.
• Managing administrative assignment in the department.
• Directly report and responsible to the Manager.

September 2000 – March 2004. (Contract position) Schlumberger, Indonesia.
Asia Service Desk (South East Asia region).
 Maintenance of Schlumberger Global Service Local Area Network.
 Troubleshooting on desktop end-user.
 Have to monitoring the networking on communications between Oil Company bases on schedule for Asia Region. Responsible for QA/QC site.
 Directly report and responsible to the Managing Director.

Eductation


1997-2000 Trinity University USA.
Bachelor of Science in Information Technology.
1996-1997 Edith Cowan University Australia.
First Year of B.Sc. in Computer Science.
1994 - 1995 Tuart College Australia.
University Foundation Program.

Certification

November 2002
Microsoft, Jakarta
Microsoft Open License, Jakarta.

April 15, 2002
Schlumberger, Jakarta
2Net Asia Service Desk Specialist Certification Training:
2Net Global Help Desk Solution, Schlumberger.

May 25, 2001
Microsoft Technical Training Center, Singapore.
MCSE (Windows 2000 Professional).

Additional Information

Skill sets:
• Windows 2000 Professional, Windows XP Professional, Novell, Lotus.
• Windows NT, Lotus, Novell, SAP, Internet access services, Cisco, TCP/IP.
• Having Capacity for designing and installing LAN Cabling Structure and WAN.
• Having Capacity for installing MS WinNT Operating System, Broadband Internet.
• Conducted as Asia System Engineer /Helpdesk for South East Asia region in Schlumberger.
(Support for the Chevron, TotalFinaelf), supervisory in the field of Quality Control.

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